Position Function

Exhibiting a pleasant demeanor and exceptional customer service skills. The bright, assertive professional we select will act as a residential garage door sales representative for new and existing clients. This dependable self-starter will meet with current and potential clients to evaluate their homes and present options to repair, service or replace their current garage access systems.

https://www.nationserve.com/Skills/Experience Requirements

Experience * 3+ years of progressive experience in direct to consumer (B2C) sales, preferably in the home improvement, building products or service/installation industry * Sales, estimating, and job coordination or related experience is beneficial

Technical & Practical Skills * Strong negotiation skills and persuasive ability * Ability to prioritize and handle multiple tasks * Strong organization and decision-making ability * Ability to respond to common inquiries or complaints from customers, etc. * Ability to calculate figures and amounts such as margin, mark up, discounts, percentages, area, volume, etc. * Attention to detail, analytical and problem-solving skills * Working knowledge of MS Office suite; Word, Excel, Outlook * Willingness to learn products, systems and processes

Education Requirements * Bachelor's degree in business, construction, or related field is preferred * A record of continuing education in related topics is desirable

Skills/Experience Requirements

Experience * 3+ years of progressive experience in direct to consumer (B2C) sales, preferably in the home improvement, building products or service/installation industry * Sales, estimating, and job coordination or related experience is beneficial

Technical & Practical Skills * Strong negotiation skills and persuasive ability * Ability to prioritize and handle multiple tasks * Strong organization and decision-making ability * Ability to respond to common inquiries or complaints from customers, etc. * Ability to calculate figures and amounts such as margin, mark up, discounts, percentages, area, volume, etc. * Attention to detail, analytical and problem-solving skills * Working knowledge of MS Office suite; Word, Excel, Outlook * Willingness to learn products, systems and processes

Education Requirements * Bachelor's degree in business, construction, or related field is preferred * A record of continuing education in related topics is desirable

Essential Duties and Responsibilities

* Identifies customers unique needs/desires related to their garage doors and openers; then matches those with specific product and service offerings to create ideal solutions * Develops product and pricing proposals for each opportunity and presents those to the homeowners in person * Maintains the quote log and other sales activity reporting as required * Adheres to quote and estimating standards, including forms and processes which drive timeliness, accuracy, ethics and professionalism * Ensure all quotes and bids adhere to gross margin expectations for the division * Build and maintain relationships at all levels of customers and potential customers * Establish NS' credibility with customers, acting as a solution provider * Fully understand NS' available products, make recommendations and explain product application to customer * Review supplier confirmations to ensure correct products have been ordered and the shipping date is accurate * Communicate with the Operations department for project requirements, specifications and scheduling * Proactively support the NS safety program and initiatives, comply with all safety policies and procedures and ensure utilization of safe work practices while on site and in the office * Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules * Site inspections of all jobs prior to the installation date, and follow-up visits as necessary * Participate in Trade and Home shows * Evenings and weekends are required based on customer needs * Participation in various networking groups and other lead generation activities are required * Other duties may be assigned

Essential Duties and Responsibilities

* Identifies customers unique needs/desires related to their garage doors and openers; then matches those with specific product and service offerings to create ideal solutions * Develops product and pricing proposals for each opportunity and presents those to the homeowners in person * Maintains the quote log and other sales activity reporting as required * Adheres to quote and estimating standards, including forms and processes which drive timeliness, accuracy, ethics and professionalism * Ensure all quotes and bids adhere to gross margin expectations for the division * Build and maintain relationships at all levels of customers and potential customers * Establish NS' credibility with customers, acting as a solution provider * Fully understand NS' available products, make recommendations and explain product application to customer * Review supplier confirmations to ensure correct products have been ordered and the shipping date is accurate * Communicate with the Operations department for project requirements, specifications and scheduling * Proactively support the NS safety program and initiatives, comply with all safety policies and procedures and ensure utilization of safe work practices while on site and in the office * Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules * Site inspections of all jobs prior to the installation date, and follow-up visits as necessary * Participate in Trade and Home shows * Evenings and weekends are required based on customer needs * Participation in various networking groups and other lead generation activities are required * Other duties may be assigned