JOB OVERVIEW

Through collaboration with Customers, Product, Dev Engineering, Professional Services, and more, Sales Solutions Engineers develop innovative solutions that help our clients connect with their customers. This role provides a unique opportunity to interact with the entire customer lifecycle. The Sales Solution Engineer is eager to demonstrate their technical and sales skills. They solicit business requirements, partner with Account Executives to develop a sales strategy, successfully demonstrate solutions that provide business value, and drive the solution efforts that lead customers to a functional and technical Net Health choice. This is a dynamic, constantly evolving environment where expertise in design, business consulting, and technology is used every day to drive innovation.

The Sales Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and successfully demonstrate the solutions that address these requirements and provide business value. If you enjoy a fast-paced environment full of exciting challenges and opportunities to build compelling Solutions, then the Sales Solution Engineering Team is the department for you. If you thrive in a dynamic, fast-paced environment full of challenges and opportunities to create compelling Solutions, join our Sales Solution Engineering Team.

RESPONSIBILITIES AND DUTIES Strategic Alignment: Partner with clients and internal teams to align innovative strategies with technology solutions across Net Health products, aligning to key value drivers and client pain points understood through sales due diligence and client engagement.

Business Development: Engage in business development, operations, IT strategies, and executive-level product demonstrations.

Problem Solving: Define, assess, and solve complex business problems using research and innovative ideas.

Innovation Management: Facilitate decision-making by evaluating solutions and driving consensus among stakeholders.

Connected Experiences: Showcase connected experiences through software demos, future state customer journey strategies, and long-term IT roadmaps.

Solutioning: Assist customers with discovery, analysis, and recommendation of strategic solutions through live product demonstrations.

Customer Needs: Identify customer business needs and position analytics solutions to meet objectives.

Architecture Understanding: Convey a deep understanding of customer architecture related to Net Health solutions,

Cross-Functional Leadership: Lead cross-functional solution guides and align them with opportunity strategy.

Understand buyer personas: adapt product demonstrations/positioning to address the pain points and value propositions to each.

Collaborate: product and product marketing to continuously incorporate the latest feature and workflow enhancements into product demonstrations.

Customer Experience Storytelling: Develop and deliver customer experience narratives with analytics technologies.

Training and Certification: Participate in product, sales, and procedural training and certifications.

Travel: Travel as required based on territory alignment and region. Positions may be office-based, office-flexible, or remote dependent on team, with the aim of providing the most flexibility for our employees. QUALIFICATIONS Minimum Education – Bachelor’s degree or equivalent experience

Minimum of 3-5 years Sales Solution Engineer experience preferred with 7+ years cumulative role supporting any function in healthcare software

Strong communication and presentation skills, with experience presenting and overcoming objections within onsite and web environments to varying audiences REQUIRED SOFTWARE EXPERIENCE Salesforce or other CSM