Sales Support Coordinator

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The Sales Support Coordinator supports Echo's sales organization by the facilitation of lead/account management within salesforce.com and our other critical tools/functions. Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.
Job Duties & Responsibilities Facilitate lead transfers, imports, and approvals in Salesforce and ZoomInfo
Actively clean and update outdated or inaccurate information in internal sales systems
Execute Salesforce Reporting, Dashboards, and Pipeline management for Sales Reps and Managers
Leverage Salesforce to track and report progress across various client segments including: large accounts, branch locations, agents & stations, and other major industry verticals
Maintain, segment, and analyze CRM and marketing automation data
Assist Marketing Dept in tracking of inbound marketing activity and lead funnel conversion
Support Echo Stations through various operational tasks when needed
Experience A minimum of 1 year work experience preferably in a Sales or Operations role
Strong knowledge of Microsoft Office and external software including Salesforce
Proven experience and understanding of sales and sales processes
Skills & Qualifications High level of interpersonal skills to effectively work with diverse groups including managers, sales reps and subject matter experts
Proficient in analyzation of data with strict attention to detail
Highly organized and can prioritize projects to meet business objectives
Excellent verbal and written communication skills
Professional etiquette and excellent customer service
Ability to work independently and with a team
Proactive, resourceful and flexible
Work Environment: This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.
Benefits For more information about our benefit offerings, please visit our careers page at company/careers.
Compensation $42,600.00-61,300.00 per year
This role is eligible for a bonus that is based on a combination of personal and business performance.
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Location:
Chicago, IL, US

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