The Opportunity

As a Sales Support Coordinator within Worksite Voluntary Benefits, you are responsible for sales administration as well as maintaining client relationships, all while building upon your worksite insurance product knowledge. You will have a strong desire to learn, practice and apply new skills through partnering with talented, experienced sales professionals. The Impact The Sales Support Coordinator will provide pre-sale technical product support to clients (e.g. Benefit Brokers, Benefit Consultants, Agents and advisors) including information on product benefits, historical and current performance resultspositioning, and procedural processes. Key Responsibilities Include: Provide administrative and operational sales support including working with cross functional support teams to resolve issues affecting timely quote/proposal submissions

Answer calls from producers

Provide sales-oriented information, illustrations, and back-office support

Inform producers and sales entities about ongoing products and communications

Partner with External Wholesaler to develop effective business sales plans and determine action to deliver them, including contributing to the design of “point of sale” presentationsfollowing up on open opportunities and not in good order documents

Analyze competitor data and provide clients with competition and positioning support

Become proficient with and effectively utilize Salesforce and other identified systems/tools.

The Minimum Qualifications High School Diploma or equivalent

3+ years' experience in the financial services or insurance industry

6+ months experience with life and/or health insurance products

1+ year experience with Microsoft products, specifically Excel

The Ideal Qualifications Bachelor's Degree

2+ Years experience with supplemental health products, including group critical illness and accident plans

3+ years’ sales or sales support experience in the financial services or insurance industry

2+ years' experience with group and worksite insurance products, practices, trends and information affecting the business and organization

Presentation skills - effectively conveys information in a clear and professional manner to internal and/or external individuals/groups

Ability to effectively communicate and negotiate with others to reach mutually beneficial solutions with both internal and external individual/groups; settles differences equitability

Experience working with Benefits Brokers/Consultants

Experience with Salesforce

Ability to work a flexible schedule to potentially support the west coast

Salary Range 65k - 70K base range plus sales-based incentive opportunity resulting in a total target compensation package of 92-97K

What to Expect as Part of MassMutual and the Team Regular meetings with the Specialized Service Team

Focused one-on-one meetings with your manager

Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups

Access to learning content on Degreed and other informational platforms

Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

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