Sales Support Specialist
5 Days Old
Description
Is it time to start your career? RCN Capital is hiring Sales Support Specialists to work next to some of the best sales people in our industry! This entry level, high impact position will prepare the right candidate for a career in lending by being the 'front door' to our lending programs.
RCN Capital, LLC is a national, direct private lender providing time-sensitive, bridge financing to real estate investors to fund the purchase of non-owner occupied residential and commercial properties, provide bridge loans, and provide real estate-backed lines of credit.
The Sales Support Specialist will proactively respond by phone to inquiries about RCN Capital's suite of loan products, qualify the lead, and assist with summarizing then pass the lead on to our team of Loan Officers. On a day-to-day basis, this role will be utilizing Salesforce, as well as other internal systems, to call and qualified interested parties, begin to get necessary information, put together the loan application, and pass the information onto the sales team. The Sales Support Specialist will also follow up with qualified leads to be sure they received the appropriate information, assist with the administrative process of submitting the application, and assist the sales team as needed.
Our ideal candidates will be motivated to succeed, have great phone skills, be outgoing and enthusiastic about the sales process. They'll be coachable and ready to embrace a fast-paced environment.
Primary Responsibilities:
Follow up with pipelined leads to discuss the prospective real estate investment project
Discuss scenarios with prospective clients to qualify whether RCN Capital's loan programs are a fit
Follow up with clients and provide information and support with the goal of the client submitting an application
Obtain documentation from interested clients to provide to Loan Officers for origination
Review broker registration process with brokers looking to newly register with RCN Capital and work with BLN team to onboard them
Handle all other inquiries and forward information to appropriate teams
Additional tasks and responsibilities as assigned by the VP of Lending
Position Requirements
Required Skills: Excellent communication skills, both written and verbal
Affinity for cold calling and qualifying leads via phone
Strong attention to detail
Ability to work quickly and accurately in a fast paced environment
Ability to work effectively independently and as part of a team
Proficiency with MS Office Suite
Required Experience: At least 1 year of experience in a professional office role
At least 1 year of experience in a professional phone-based role
Preferred Experience: Experience working in a real estate office, lender, bank, or financial services institution preferred
Experience or exposure to Salesforce or other CRM tools preferred
Experience with a LOS a plus
Education: Associate's degree or equivalent required
Bachelor's degree preferred
Schedule: Full Time
Monday-Friday
9:00AM to 6:00PM
Full-Time/Part-Time
Full-Time
Shift
First
Division
RCN Capital
Exempt/Non-Exempt
Non-Exempt
Req Number
SAL-25-00006
Location
North Carolina - RCN
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.
- Location:
- Charlotte, NC, United States
- Job Type:
- PartTime
- Category:
- Sales And Related Occupations