Senior Manager, Sales Operations

New Today

Our Company
The U.S. construction permitting process is a black box. Over 500,000 forms and 20,000 processes, yet 95% of cities use the same building code. Every permitting delay costs businesses revenue, stalls expansion, and disrupts construction schedules.
Founded in 2022 by builders, entrepreneurs, and industry experts, GreenLite eliminates permitting uncertainty for developers nationwide. We combine AI-powered technology with an in-house team of registered architects, engineers, and city planners to deliver the fastest, most predictable path to permit approval. Our expert-led compliance process ensures plans are code-ready before submission, reducing revisions, delays, and costs.
GreenLite has raised $86M in venture funding from leading investors including Insight Partners, Energize Capital, Craft Ventures, LiveOak Ventures, Trust Ventures, and Chicago Ventures. National brands, including Walgreens, TD Bank, and Driven Brands, trust us to accelerate approvals, reduce risk, and unlock growth.
The Role
GreenLite's sales team officially launched in early 2024. We're continuing to build our founding team of trailblazers. This is your chance to get in at the ground level of a fast-growing tech startup revolutionizing the licensing and permitting industry. If you're looking for a role where you can make an immediate impact, grow quickly, and be a key player in shaping the future of our sales org-this is it.
We're hiring a Senior Manager, Sales & Revenue Operations to own core GTM operations.
You'll be responsible for building systems that power rep productivity, pipeline visibility, forecasting, and strategic growth.
The most important attributes beyond core sales ops acumen are: adaptability, intellectual curiosity, outstanding verbal and oral communication, problem solving, and being a great team player.
What you'll be doing Optimize Sales Infrastructure: Own and maintain GreenLite's CRM (HubSpot); ensure data integrity, consistent workflows, automation, and reporting systems that drive visibility and reduce friction across the funnel. Forecast with Confidence: Improve stage definitions, forecasting models, and pipeline reporting to ensure sales leaders have reliable, real-time insight into bookings performance and deal health. Drive Strategic Planning: Lead territory design, account segmentation, and coverage mapping; develop scalable quota-setting models and compensation plans that align with company growth goals. Power Account Expansion: Build frameworks to help AEs identify and prioritize high-value logos, expansion opportunities, and multi-site rollouts; track progress through structured account planning tools. Support GTM Execution: Run deal desk operations, enforce pricing guardrails, and ensure deals are structured in alignment with revenue and margin goals; build tools and playbooks that support full-funnel execution. Deliver Actionable Insights: Build dashboards and reports for sales leadership, reps, and cross-functional partners; analyze rep activity, ACV trends, and conversion rates to identify areas for improvement. Streamline GTM Processes: Refine and document lead routing, handoffs, and pipeline stages across the customer lifecycle; continuously improve the GTM engine to support scale and efficiency. Collaborate Across Teams: Partner with Marketing, Product, Services, and Customer Success to create aligned GTM initiatives, deliver feedback from the field, and build end-to-end visibility. Enable the Team: Help develop training, sales materials, and onboarding documentation that improve discovery, sales execution, and overall team effectiveness. Monitor and Improve Performance: Track rep productivity and sales efficiency; recommend adjustments to territories, comp structures, or enablement programs to drive consistent improvement. How you'll be evaluated
Success in this role requires outstanding communication skills and a customer-first mindset-we take a consultative approach, ensuring every prospect finds the right solution. If you're driven, strategic, and eager to make an impact, we want you on our team! Operational Impact: Your ability to design and implement systems that make the sales engine run more efficiently-from CRM workflows to process documentation and deal desk structure. Forecast Accuracy: The reliability and clarity of your pipeline reporting, forecasting cadence, and ability to help the team consistently hit targets. Planning & Modeling Rigor: Strength of territory plans, comp models, and quota-setting frameworks; your work will directly inform strategic headcount and GTM decisions. Cross-Functional Collaboration: Your influence and effectiveness as a partner to Sales, Marketing, Customer Success, and Finance-helping tie the revenue strategy together. Rep Productivity & Enablement: Whether the sales team is more effective, better informed, and moving faster because of the tools, insights, and systems you've built. Adaptability & Initiative: Your ability to take ownership in a fast-moving environment, prioritize the right initiatives, and course-correct as needed. Cultural Fit: Your contribution to a high-performing, no-ego team culture built on transparency, collaboration, and continuous improvement. What we're looking for Professional Experience : 4-6 years of work experience with: 2-4+ years of Sales or Revenue Operations, ideally within a high-growth B2B company; familiarity with full-funnel GTM operations, reporting, and planning workflows AND 2+ years of Consulting, Private Equity or Investment Banking experience; rigorous excel and/or revenue forecasting experience
CRM & Tooling Expertise: Hands-on experience managing and optimizing HubSpot (or Salesforce), including automation, pipeline integrity, and dashboard development Analytical Skillset: Strong fluency in Excel/Google Sheets for forecasting, quota modeling, and comp plan design; ability to translate data into actionable insights for reps and leadership Planning & Strategy: Proven ability to lead territory planning, segmentation, and coverage models; comfortable partnering with Finance on headcount, quota, and OTE modeling Organizational Agility: Capable of managing multiple workstreams (deal desk, forecasting, enablement, reporting) without losing attention to detail Cross-Functional Collaboration: Strong interpersonal skills and experience working with Sales, Customer Success, Marketing, and Product teams to align execution with strategy Communication & Influence: Clear communicator who can make data accessible, lead pipeline reviews, and drive alignment across stakeholders Proactive & Self-Directed: Operates with ownership mentality, takes initiative in ambiguous environments, and pushes projects forward without needing close oversight Preferred: Experience in or exposure to real estate, permitting, construction tech, or the AEC industry verticals Education: Bachelor's degree required Thrive With GreenLite Competitive Compensation - Generous base salary & access to our Employee Equity Program, so you can grow with us. Performance-Based Annual Bonuses - Rewards for high-impact results and contributions that move the needle. Premium Health Coverage - Comprehensive medical, dental, and vision insurance for full-time team members: 100% of premiums covered under our HDHP plan & 98% coverage for employees and their spouses. 401(k) Retirement Plan - Helping you invest in your future with smart saving options. Parental Leave - Generous parental leave for all parents to support your growing family. Wellness Support - Monthly Wellness Stipend and full access to Wellhub, Talkspace, & Teladoc for your physical and mental well-being. Weekly Team Lunches - Enjoy catered lunches every week in our NYC office. Great food, better company. Company-Wide Team All Hands - Held twice a year, fostering transparency, alignment, and inspiration. Team-Building Events - Regular opportunities to connect, collaborate, and celebrate as a team. Unlimited PTO - Flexible time off so you can recharge, travel, or take care of life as needed. Hybrid Work Environment - Our team thrives on collaboration, so we're in the office 4 days per week. In the summer, from Memorial Day to Labor Day, we switch to a 3-day in-office schedule to give everyone extra flexibility. Equal Opportunity Statement
GreenLite values people from all walks of life and professional backgrounds. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about the construction industry or solving the housing crisis in America, and want the opportunity to grow in your career, we encourage you to apply.
GreenLite is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
Location:
New York, NY, United States
Job Type:
FullTime
Category:
Sales And Related Occupations