We’re looking for a dynamic Senior Sales Assistant to join our team in Milano Verri, supporting one of TLG’s in-house brands. In this role, you’ll assist Store Management in driving sales, delivering exceptional customer experiences, and upholding our operational and visual standards. Acting as the "Manager-on-Duty" in the absence of the Store or Assistant Manager, you’ll lead by example, inspire the team, and ensure the store runs smoothly.

Key Responsibilities:

Sales Leadership ·             Act as a leader on the floor, driving sales and modeling outstanding customer service and clienteling. ·             Supervise and support the team in achieving sales goals and maintaining selling standards. ·             Provide floor supervision that maximizes sales opportunities and ensures an elevated shopping experience.

Team Development ·             Train and coach associates on product knowledge, selling techniques, and customer service. ·             Offer constructive feedback and mentorship to foster a high-performing team. ·             Partner with associates on the floor to enhance selling skills and team effectiveness. ·             Operational Excellence ·             Maintain control of key company assets, including cash, inventory, and loss prevention protocols. ·             Ensure compliance with operational policies and accuracy in all procedures.

Fashion Leadership ·             Serve as a brand ambassador ·             Stay current with fashion trends and demonstrate an understanding of how to create vibrant, on-brand looks.

Physical & Work Environment ·             Operate cash registers and computers efficiently. ·             Perform physical tasks, including standing, walking, bending, and lifting up to 15 pounds. ·             Foster a collaborative and professional work climate that inspires mutual trust and respect.

Qualifications ·             Minimum 2 years of retail selling and management experience. ·             Flexible availability, including nights and weekends. ·             Strong communication and observation skills with an eye for customer and employee behavior. ·             Ability to retain and apply product knowledge and company policies effectively.