Base pay range$189,000.00/yr - $210,000.00/yrAbout XOPSXOPS delivers autonomous IT, finally. We rescue talented IT professionals from the drudgery of human middleware, the manual coordination between systems that drains resources and morale, by unifying IT, HR, and Finance systems into a self-healing single source of truth and deploying software robots that do real work. XOPS is the only active system of intelligence. Our living knowledge graph maintains complete lifecycle intelligence across every employee, device, and system, enhancing existing IT investments. This enables a legion of XOPS robots to implement policies autonomously 24/7, elevating IT professionals. Join us in building a world where enterprises achieve fully autonomous IT operations so IT professionals can focus on strategic direction and innovation.The RoleWe\'re looking for a Senior Sales Engineer to join our go-to-market team, supporting new business and expansion in Enterprise and Strategic accounts across the Western U.S. You\'ll be the technical face of XOPS, partnering closely with Account Executives to lead discovery, guide product evaluations, and build trusted advisor relationships with IT, security, and business stakeholders. You\'ll play a critical role in articulating the value of our platform, running tailored demos and proofs of value, and providing feedback to our product and engineering teams to help us win and grow with the right customers.What you will do:Partner with Sales to develop and execute technical strategies for key Enterprise and Strategic prospectsDeliver compelling technical presentations and customized product demonstrations to technical and non-technical audiencesLead discovery conversations to understand customer IT operations environments, business challenges, and automation goalsScope and execute successful product evaluations and pilots, serving as technical lead and solution architectServe as a trusted advisor to senior IT stakeholders, including CIOs, CTOs, and IT Ops leadershipCapture feedback and competitive insights from the field and channel back to product and engineeringStay up to date on the evolving XOPS platform and broader ecosystem across observability, automation, and IT operationsOccasionally support post-sale technical handoffs to ensure a smooth customer transitionRequirements5+ years in a Sales Engineer, Solutions Architect, or equivalent technical pre-sales roleProven success working with Enterprise and Strategic accounts across varied verticalsDeep understanding of modern IT operations, observability platforms, automation workflowsStrong communication and presentation skills, with experience engaging both technical and executive audiencesExperience managing technical evaluations or proof-of-concepts (POCs) from start to finishFamiliarity with technologies such as SaaS platforms, APIs, cloud infrastructure (AWS, Azure, GCP), ITSM, endpoint managementSelf-starter with strong time management and organizational skillsBased in the Western U.S. region, with ability to travel occasionally for key customer meetingsExperience selling or supporting platforms in the IT operations, ITSM, endpoint management, or SaaS observability spaceExperience with CMDBs or solid understanding of how IT teams use Configuration Management Databases (CMDB) to support IT service management (ITSM) processes and solution designWhy XOPS?High-impact role at a product-led company backed by top-tier investorsOpportunity to shape how Fortune 1000 companies transform their IT operationsCollaborative, high-performance culture with a strong bias toward actionCompetitive compensation, equity, and benefitsBenefitsCompetitive Compensation: Salary, Equity, and 401KComprehensive Vision, Dental, and Healthcare plansDiscretionary Time off Policy (If you need time off, take time off!)11 Company-paid HolidaysHybrid Work PolicyA chance to be part of a rapidly growing startup and make a real impact!Seniority levelMid-Senior levelEmployment typeFull-timeIndustriesIT Services and IT Consulting #J-18808-Ljbffr