Charlotte, North Carolina, United States

Overview Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We pursue society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Life at Axon is fast-paced, challenging and meaningful. You’ll take ownership and drive real change and grow as you work hard for a mission that matters at a company where you matter.

Your Impact Axon is the developer and manufacturer of conducted electrical weapons, body worn cameras, and digital evidence management solutions. We apply technical solutions to age-old problems in digital video capture and redefine public and private sector technology globally. We are a team of professionals who aim to disrupt the industry and protect life with our products. We are seeking a high-energy, results-driven pre-sales Sales Engineer who thrives on pitching technology to leadership, support staff and end-users, and who will accelerate our sales initiatives in a fast-paced, evangelistic startup environment focused on Law Enforcement and the public safety space.

What You’ll Do Location: Remote, travel up to 50% of the time. Candidate must be located in the Eastern United States. Reports to: Senior Manager, Sales Engineering.

Achieve mastery of all Axon technologies / products

Lead business and technical presentations with exceptional written and oral communication

Engage with IT leaders (including CIOs), channel partner leadership and technical stakeholders

Set and manage expectations with customers and team members

Provide first-level technical support throughout the pre-sales cycle

Remain organized and remove sales obstacles through creativity and adaptability

Develop relationships with key partners for growth within their customer base

Prepare professional responses to RFPs / RFIs

Position Axon technology against competitors

Represent products, company values, and brand at field events

Own the POC/Pilot process: coordinate logistics, assess objectives, tailor tests, assist with configuration and orientation

Improve or develop technical documentation to aid customer and partner usage

Capture requested features and provide feedback to Product Management and cross-functional teams

Develop Statements of Work (SOW) for Professional Services as needed

Perform other duties and projects as assigned

What You Bring

Willingness to travel up to 50%

Educational background: Associates degree in Engineering or Computer Science (or equivalent) or 5+ years of relevant experience

3-5 years customer-facing pre-sales or consulting experience

Experience selling SaaS solutions

Experience in End User Compute or Cloud Computing preferred

Experience in networking, storage, virtualization, or related technologies

Intellectual curiosity, humility, accountability and a positive attitude

Basic knowledge of security, IPsec, InfoSec, and related topics

Basic knowledge of computer hardware, operating systems, and storage devices

Ability to work independently with substantial latitude for action while collaborating with teams

Strong presentation skills and the ability to simplify complex concepts

Experience developing SOWs or similar documents

Routing and switching, telecommunications, and Internet technologies knowledge

Basic knowledge of virtualization and cloud technologies

Relevant network/telecommunication certifications (e.g., CCNA, CCNP, CompTIA Network+)

Benefits

Competitive salary and 401k with employer match

Discretionary paid time off

Paid parental leave for all

Fitness Programs

Emotional & Mental Wellness support

Office snacks

Pay and Benefits Details The Pay: Axon is a total compensation company, with base pay, bonus, and stock awards. Starting base pay ranges from USD 111,000 to USD 177,600, depending on factors such as level, function, training, transferable skills, experience, and geographic market. Our benefits support you physically, financially and emotionally. For details, visit www.axon.com/careers/benefits.

Don’t meet every single requirement? That’s okay. At Axon, we Aim Far. We encourage you to apply even if your experience doesn’t align perfectly with every qualification.

The above job description is subject to change. Some roles may require eligibility to work in firearms environments. Axon is an equal opportunity employer committed to diversity and inclusion.

If you require accommodations during the application process, please email recruitingops@axon.com. This email is for accommodation requests only.

Axon is an equal opportunity employer. We do not discriminate on protected status. This description may include standard EEO statements and voluntary self-identification sections as applicable.

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