Senior Sales Executive/Director
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What Success Looks Like in this Role?
We are looking to employ a dedicated and customer - oriented senior sales representative to drive sales and guide our sales team. The senior sales representative's responsibilities include analyzing industry trends to identify ways to improve company products, ensuring that customers are satisfied with the company products or services purchased, as well as submitting accounts plans and sales reports to higher management. You should also be able to resolve customer complaints in a timely manner.
What Success Looks Like in this Role?
We are looking to employ a dedicated and customer - oriented senior sales representative to drive sales and guide our sales team. The senior sales representative's responsibilities include analyzing industry trends to identify ways to improve company products, ensuring that customers are satisfied with the company products or services purchased, as well as submitting accounts plans and sales reports to higher management. You should also be able to resolve customer complaints in a timely manner.
A Day in the Life
To be successful as a senior executive, you should be persuasive and able to build rapport with customers. Ultimately, an outstanding senior sales executive should be adept at negotiating terms of sales with customers, and demonstrate exceptional communication, leadership, and customer service skills.
Responsibilities:
Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue
Identifying promising prospects through cold-calling, networking, and customer referrals
Ensuring that all sales administration and customer service activities run smoothly
Providing overall guidance to newly recruited Sales Representatives
Maintaining accurate records of the total number of sales made, potential and existing customers, as well as sales employee performance evaluations
Analyzing sales metrics to determine whether current sales strategies are effective
Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests
Produce new revenue by researching and analyzing potential prospects and sales options
Develop relationships with prospects and recommend solutions to improve their production using your products. New leads may be generated through canvassing, cold calling, partner relationships, and customer referrals
Meet sales revenue targets
Develop, implement, and maintain sales activities and plans
Build and maintain long-term relationships with current clients and their management teams by providing information, guidance, and support; recommending service and profit improvements; and recommending new opportunities
Lead and coordinate contract negotiations for a successful close
Prepare reports by analyzing and summarizing information
Mentor team members and teach improved processes to enhance staff accomplishments
Requirements
Bachelor's degree in business management or administration, marketing, communications, or related field is preferred
Certified Sales Professional (CSP) accreditation is advantageous
Proven sales management experience
Proficiency in all Microsoft Office applications as well as Customer Relationship Management (CRM) software
Strong negotiation and consultative sales skills.
Excellent analytical and problem-solving skills
Outstanding organizational and leadership skills
Effective communication skills
Exceptional customer service skills
Minimum of five years sales experience in business-to business sales
Strong analytical and problem-solving skills
Ability to handle multiple priorities and work under stress
Driven and motivated
Willingness and ability to travel 30-40% of the time
Ability to work as a team
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short Term & Long Term Disability
Seniority level Seniority level Mid-Senior level
Employment type Employment type Full-time
Job function Job function Information Technology
Industries IT Services and IT Consulting
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- Location:
- Santa Clara, CA, United States
- Job Type:
- FullTime
- Category:
- Sales