Overview Attio is on a mission to redefine CRM for the AI era. We’re building the first AI-native CRM designed for ambitious go-to-market teams. Our team solves complex technical challenges, delights users, and sets a new standard for the industry. Our Customer Success team helps customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. We guide teams through complex use cases with technical fluency and empathy, turning onboarding into long-term success. We’re hiring a Solutions Engineer who is resourceful, committed, and deeply curious, to help reinvent how millions of people work.

What you’ll do

Become an expert in all areas of Attio’s product and how it’s deployed across industries and departments

Guide our highest-value customers through pre-sales, post-sales, and ongoing customer lifecycle stages as their main technical point of contact

Architect custom solutions spanning Attio’s data model, no-code workflow builder, API, reporting engine, and integrations with other GTM products

Lead demos, trainings, and technical solutioning sessions with customers on Zoom and occasionally in person

Consult on general RevOps and GTM-tech best practices

Partner with Account Executives during the sales process to close our largest new business deals

Independently manage customer onboarding post-sale

Serve as the relationship owner for our top accounts

Advocate for customers across product, engineering, and marketing teams, sharing insights on how customers use Attio and how it fits into the broader sales-tech ecosystem

What you’ll bring

2+ years B2B SaaS experience independently managing the technical side of customer relationships pre- or post-sale

Expertise architecting SaaS deployments for clients across varied industries and use cases, with comfort working with APIs, no-code platforms, and data models across SaaS products

Deep technical understanding of the B2B tech ecosystem, ideally in GTM Tech

Familiarity with fast-growing startups and adaptability to work in a hybrid role spanning sales, onboarding, and success

What we offer

Competitive salary and equity in an early-stage tech company

25 days holiday plus local public holidays

Apple hardware

Medical, dental, and vision coverage

401K

Enhanced family leave

Team off-sites in various locations

Remote working and flexibility

Hiring process

Introductory phone call

Technical interview

Strategic decisions discussion

Exercise: preparation and presentation/discussion

Offer stage

Seniority level Entry level

Employment type Full-time

Job function Engineering and Information Technology

Industries Think Tanks

#J-18808-Ljbffr