Overview Sr Sales Manager, Informatics role at Waters Corporation is a leadership position for the North American Informatics sales team. This role leads a team of sales and support professionals and contributes to a company focused on delivering benefits to customers, employees, community and shareholders.

The Informatics Sales Manager must be a highly motivated, results-oriented leader with proven ability to motivate and develop a field sales and support organization. The role requires proactively identifying and resolving problems, controlling costs, and maximizing the efficiency of the sales team.

Responsibilities

Direct sales and support responsibility for Enterprise Informatics revenue, including achieving financial objectives for orders, sales, margin and spending budgets.

Collaborate with field and worldwide marketing groups to build a dynamic and aggressive business plan to improve market share, drive our next generation informatics products, and achieve budget in all geographic, product and market segments.

Establish, reinforce and build upon strategic customer relationships and Center of Innovations. A major responsibility will be to establish strategic relationships with the executive levels of major accounts and ensure that their direct reports establish and maintain these relationships as well.

Ensure a truly great customer experience. This includes making sure that the sales and support teams are highly focused on customer engagement and success.

Developing direct reports to improve sales performance and enable career growth.

Management of Field Sales Team and Key Customer Activities.

Attainment of Assigned Annual Operating Plan, Forecasting, and Salesforce Compliance.

Education Bachelors Degree preferred; Masters or PhD in scientific areas such as chemistry, biology, or biochemistry is preferred.

Qualifications

At least 5 years direct sales experience with a proven history of success. Previous experience selling CDS, ELN, SDMS and SaaS-based solutions in a GxP environment preferred.

Previous Sales Management experience preferred.

Experience with Waters Informatics Products, specifically Empower Software, a plus.

Shown success in a sophisticated selling environment, having sold either enterprise class software or high tech instrumentation.

Knowledge in IT (networking, Windows domain, client/server, database and cloud computing).

Strong understanding of the Pharmaceutical and regulated market space.

Experience with CRM or other Sales and Customer platforms.

Knowledge of various services and sales tactics, as well as broad base business and financial acumen.

Company Description Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators who aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today to solve the challenges of tomorrow.

Diversity and Inclusion Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.

Key Words

Remote

Enterprise Software Sales

Sales Management

Engineering Sales

Lab Informatics Sales

Cloud solution Sales

SaaS Sales

Enterprise CDS Sales

Seniority level Mid-Senior level

Employment type Full-time

Job function

Sales and Business Development

Industries

Biotechnology Research

Pharmaceutical Manufacturing

Appliances, Electrical, and Electronics Manufacturing

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