Store Sales Manager - Tanger Nashville
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Job Details
Description
Palmetto Moon is a rapidly growing specialty apparel, accessories, home and gifts retailer celebrating the Southern lifestyle. A company that is Southern at heart, Palmetto Moon’s focus is on relentless customer service and a premium assortment, with stores carrying countless affordable gifts and a wide selection of collegiate gear and lifestyle brands, including Vineyard Vines, YETI, Chubbies, Southern Marsh, Simply Southern, Hey Dude, Old Row, Costa, Rainbow Sandals and many more.
As a Store Sales Manager for Palmetto Moon, you are responsible for leading the store in the following key areas:
COMMUNICATION
Build strong partnerships with District Manager, Visual Merchandising AND other store sales managers to deliver on store initiatives & goals
Effectively communicate store business and financial objectives to District Manager. Provides feedback to management on store results, customer demands, trends & needs of the store
Instill Customer is King mentality to every and each employee
Consistently be a positive and communicate effectively to the store team
BUSINESS MANAGEMENT
Analyze business trends and create plans to increase sales, and control expenses to drive overall profitability within store by partnering with District Manager
Monitor and measure financial, operational, and service results, and hold team accountable for achieving store goals
Monitor labor and communicate opportunities
Ensure store maintains highest store standards (, visuals, cleanliness, appropriate inventory levels on the floor, safety etc.) in accordance with company operating policies and procedures
Remain effective in a changing environment and manage change. Adjust team priorities to meet goals and commitments.
Focus daily on staff providing the best customer experience in the store
TEAM DEVELOPMENT
Coach, mentor, motivate and train store team to meet financial goals, enhance team performance and customer service levels
Identify bench strength and work with District Manager to develop high-potentials in order to build a leadership talent pipeline
Recruit high potential talent and leverage HR for guidance & support
Develop team atmosphere by recognizing superior performance
Qualifications
Required Skills
Exceptional communication, customer service, and organizational skills
Proficient Microsoft office and computer skills
Strong analytical skills
Retail experience a must
Strong merchandising skills
Enjoys meeting and interacting with customers
Dependable and flexible with schedule shifts
Willingness to learn and take direction
Strong leadership skills
Detail oriented
Physical Requirements--ability to bend, twist, stoop, stand on your feet for long periods of time, & lift materials up to 50 lbs with or without reasonable accommodations
- Location:
- Nashville