Description

Key Accountabilities •Provide leadership to employees who are accountable for acquiring and retaining small and medium business customers (SMB).Supervisor directs teams that are accountablefor developing and acquiring new customer acquisitions, maintain current customer retention, and increases revenues.•Responsible for supporting and maintaining sales metrics designed to build loyalty and retain profitable customers.•Serve as Business Sales liaison between the key organizations within the company that support the SMB market segment (i.e Marketing, Account Management, Structured Transactions, Account Service Managers, etc) to ensure that Corporate goals, and initiatives, and customer needs are achieved.•Implement new services developed by the Marketing and Sales organization designed to increase sales and retain customers.•Ensure all employees have the opportunity to develop their skills, abilities and careers through comprehensive training and employee development programs.•Support a defined business plan for Business Markets which supports Company goals.•Work closely with the other Supervisors to assess compliance with company policies and procedures Education, Experience, & Skill Requirements •High school diploma or equivalent. College degree a plus•2-5 years supervisory/management of sales teams •Strong analytical work background, 5+ years professional work experience•Demonstrated track record or increased work responsibility Key Metrics •Meet team sales objectives•Manage and coach sales team to exceed their individual sales goals and team objectives•Hire, train and performance manage sales team •Actively participate in recruiting, interviewing, decisions, and hiring efforts to keep sales team fully staffed•Lead presentations and conduct sales training•Conduct field ride along training and coaching of sales team•Understand company processes used by sales and operations to meet audit and review standards•Support planning, coordinating, managing, and allocating resources to achieve monthly goals Job Family Sales Company Vistra Retail Operations Company Locations Columbus OfficeOhio It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.