Team Lead Comm Ops Sales Support Johnson & Johnson MedTech is searching for the best talent for a Team Lead Comm Ops Sales Support to join our DePuy Synthes, US Orthopaedics Sales Organization Team. The role is preferred to be located in Raynham, MA with additional consideration for West Chester, PA or Palm Beach Gardens, FL. Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. Your unique talents will help patients on their journey to wellness. The Sales Support Team has responsibility for assisting with critical execution of our billing and revenue processes in support of our sales team. In particular, the development and deployment of strategies to support sales growth objectives by ensuring accurate and compliant billing. The team is an important enabler for achieving business objectives by helping accelerate speed to revenue for sales geographies in our Spine, CMF, and Trauma businesses. The role is a people-leader role, which oversees the success of a team of senior sales support specialists in achieving financial objectives. Additionally, the role will involve geographic responsibility and the ability to partner directly with the field sales organization. Key Responsibilities: Proactively builds and leads a team of specialists, including performance planning, goal setting, and development of team members. Leads monthly and quarterly reviews with senior management on progress to goals, and status of critical projects and initiatives. Collaborates with a defined geography of sales leaders and sales consultants, to identify and action opportunities to accelerate revenue collection post-surgery Analyzes and reconciles order acknowledgement, purchase order, and invoice data to solve billing problems and close open purchase orders Achieves open order reduction goals for the organization by analyzing customer trends and working with sales organization to resolve mismatches and discrepancies Proactively identifies new insights to support business decisions and sales operation's needs, including system enhancements, process improvements and other activities Ad-hoc projects as required Qualifications: Education: BA/BS required Experience and Skills: Required: 5 years minimum business experience in logistics, finance, marketing, commercial operations, and/or related experience Successful experience with leading and coordination of projects across multiple teams and partners Strong history applying sophisticated excel and Microsoft office applications Excellent communication skills, both written and verbal, with proficiency in interacting across all organizational levels Creative problem-solving skills Ability to work independently and collaborate with various levels of management and external customers Experience in data management, analysis and visualization, with proven track record to connect the analysis to insights that inspire action Strong digital literacy used in business reporting Ability to effectively develop and present oral presentations Preferred: SAP experience Experience with inventory and sales analysis Experience with process improvement Other: The role is office-based, and is preferred to be located in Raynham, MA with additional consideration for West Chester, PA or Palm Beach Gardens, FL and requires up to 10% domestic travel The anticipated base pay range for this position is: $91,000-$147,200 Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation 120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year Holiday pay, including Floating Holidays 13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave 10 days Volunteer Leave 4 days Military Spouse Time-Off 80 hours