Technical Implementation/Pre-Sales Consultant

New Today

About Our Client: Our client is an innovative tech startup that is transforming the data landscape with their advanced platform. Their global team, consisting of both on-shore and off-shore members, collaborates to deliver cutting-edge Data AI solutions. They are seeking a dynamic Pre-Sales / Implementation Consultant to join their team and drive successful customer engagements. Role Overview: The Pre-Sales / Implementation Consultant will play a crucial role in both the pre-sales and implementation phases of customer projects. This position requires a strong technical background in Data AI, with hands-on expertise in areas such as Data Governance, Data Quality, or Master Data Management. You will interact directly with customers, lead implementation projects, and work closely with both on-shore and off-shore teams. Your field insights will be vital for shaping our client’s product offerings and ensuring customer satisfaction. Key Responsibilities: Pre-Sales: · Engage with potential customers to assess their data management needs and demonstrate the value of our client’s solutions. · Lead technical discussions, deliver tailored product presentations, and conduct demonstrations aligned with customer requirements. · Collaborate with the sales team to craft customized solutions and proposals that address customer objectives. Post-Sales / Implementation: · Oversee the complete implementation process for new customers, ensuring a seamless deployment and integration of our client’s solutions. · Develop and execute comprehensive implementation plans, including project timelines, milestones, and deliverables. · Provide hands-on support and guidance throughout the implementation phase, working closely with customer teams. · Serve as the primary technical contact for customers during the post-sales phase. · Collect and analyze customer feedback to offer actionable insights to the product team for ongoing improvement. · Coordinate with on-shore and off-shore teams to align customer needs with product development and enhancements. What They’re Looking For: · Strong technical expertise in Data AI with hands-on experience in Data Management (such as Data Governance, Data Quality, or Master Data Management) or Data Analytics, with a background in enabling Advanced Analytics and AI in customer environments. · Demonstrated ability to lead customer-facing engagements, deliver technical presentations, and manage successful implementation projects. · Excellent problem-solving skills with a proactive approach to addressing complex technical challenges. · Experience working with distributed teams, showcasing strong collaboration and communication abilities. · Capability to work independently and juggle multiple projects simultaneously in a fast-paced environment. · Proven experience in providing actionable feedback to product teams based on customer interactions and field experience. Qualifications: · Bachelor’s degree in Computer Science, Data Science, Engineering, or a related field. Advanced degrees or certifications in Data Management or AI are advantageous. · Minimum of 5 years of relevant experience in pre-sales and implementation roles within the tech or SaaS industry. · Proven track record of successful project delivery and high customer satisfaction in technical implementations.
· Strong understanding of data management best practices and current industry trends.
Location:
Ca, Us