Technical Inside Sales Engineer – Industrial Automation

We are seeking a driven and technically skilled Technical Inside Sales Engineer to join our sales team. This role bridges the gap between technical product knowledge and customer relationship management. The ideal candidate will provide pre- and post-sales support, understand our product, and offer solutions tailored to technical specifications.

Key Responsibilities:

Product & Application Support: Assist customers in selecting the right products for their applications, including signaling, safety, status indication, and networked monitoring solutions. Offer basic troubleshooting for integration issues and help ensure successful product deployment.  Provide documentation and technical resources to support installation and commissioning

Technical Sales Support: Respond to inbound technical inquiries, and offer guidance on integration with control systems (e.g., PLCs, HMIs, IIoT platforms).

Cross-Department Collaboration: Work with outside sales, distributors, engineering, and customer service teams to ensure accurate and timely support for projects and opportunities.

Training & Education: Provide product training to internal teams and customers, including demos and technical overviews of our solutions.

Documentation & Standards: Assist in maintaining accurate technical resources and ensure solutions comply with relevant industrial and safety standards

Qualifications:

Required:

Degree in Electrical, Mechatronics, or Industrial Engineering (or equivalent technical experience).

3+ years of experience in application engineering, automation support, or technical sales

Strong problem-solving skills and ability to understand customer challenges in manufacturing environments.

Excellent communication skills and ability to explain technical concepts to non-technical users.

Strong communication skills and customer-first mindset.

Proficiency in CRM tools and Microsoft Office Suite.

:

Experience with our products or similar visual/audible signaling solutions.

Basic understanding of control panel design, machine safety, and factory networking.

Basic CAD literacy or experience with control panel layouts and wiring diagrams

Company DescriptionAt NCW, we do our best to provide the brightest talent to the best companies across the country. Founded in 2000 our company’s purpose was to redefine the way people think about contract staffing. People come first in our business. Our services are refined with in-depth expertise in our industry verticals, construction, manufacturing, warehousing & distribution, and engineering. We care about finding solutions that benefit everyone involved: our clients, our candidates, and our workforce.

NCW is an Equal Opportunity Employer. and are important components of our culture and hiring practices. NCW is an employer and business partner dedicated to elevating the quality of life of our employees, clients, and communities.Company DescriptionAt NCW, we do our best to provide the brightest talent to the best companies across the country. Founded in 2000 our company’s purpose was to redefine the way people think about contract staffing. People come first in our business. Our services are refined with in-depth expertise in our industry verticals, construction, manufacturing, warehousing & distribution, and engineering. We care about finding solutions that benefit everyone involved: our clients, our candidates, and our workforce. \r\n\r\nNCW is an Equal Opportunity Employer. and are important components of our culture and hiring practices. NCW is an employer and business partner dedicated to elevating the quality of life of our employees, clients, and communities.