Rinnai America Corporation - Territory Sales Manager Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our team members to provide a strong, accountable culture with a practice of giving back to our communities. What does a Territory Sales Manager do at Rinnai? Responsible for creating and executing residential and commercial programs among all segments in the specified regional area to expand Rinnai’s market share. Coordinate with the Territory Managers, Business Development Managers, and Regional Sales Manager to ensure the team maximizes opportunities to achieve corporate objectives. This position will manage a territory within San Diego and surrounding areas. Must be able to travel up to 75% within the territory. Salary range is $110,000 - $140,000 annually including incentives. Other Perks/Benefits: Best-in-class health benefit programs that provide eligibility on the 1st day of employment, 401k match, generous vehicle allowance program, Paid Volunteer Community Service Day, and more. What will you do? Responsibilities Responsible for achieving sales targets, strategies, and tactics for the Rinnai assigned territory. Sales development and growth of Repair and Replace segment. Sales development and growth of assigned new construction builder Plumbing Contractors. Sales development and growth of assigned Commercial Mechanical/Plumbing contractors. Provide product and installation training as needed to Plumbing contractors by segment. Implement and provide pricing, applicable discounts, advertising, and programs as approved by the Director of Sales. Manage and gain alignment with Distribution partners in the Territory. Travel efficiently in assigned Territory to deliver sales targets and market development responsibilities. Quarterly review of progress and set achievement milestones. Conduct product knowledge training for all distributor sales (inside, outside, counter, and Showroom). Define, plan, and execute the highest probability RNC plumber, R&R plumber, and Commercial client alignment. Create localized plumber conversion programs for each responsible MSA’s. Build and execute presentation data needed to move Builders and Plumbers from tanks to tankless. Maintain appropriate contact with distributors and sales outlets to support supply chain. Utilize CRM to manage all sales funnel activities. Relationship building with strategic plumber partners and Regional RNC plumber management. Monitor and analyze field sales reports, interpret results, and take corrective action to achieve sales targets. Assist in the preparation of annual and monthly sales forecast and sales targets. Conduct Commercial Jobsite Visits to assist in system commissioning. Effectively resolve customer complaints. Use initiative in handling dealer problems, complaints, and warranty issues. Resolve problems in a timely manner. Provide appropriate support in identifying and addressing field product performance/quality issues. This includes supporting escalated customer issues and coordinating with Rinnai’s Engineering group as needed. Provide monthly a detailed account of all training, competitive intelligence, product requirements, and pertinent information as prescribed by the Director of Sales and the Market Summary Document Template. General regional administrative reporting and quarterly market summaries. Timely travel and expense submissions; log trainings to meet Territory training metrics. Manage all plumber contracts and programming; process workflows to resolve field-related issues. Requirements Knowledge Bachelor’s degree in business or related field and/or equivalent work experience required. Minimum 3 years of demonstrated sales management experience in the construction products industry. Industry knowledge including construction products and gas appliance applications. Aggressive and seasoned in sales leadership, management, and direct selling. Ability to work with C-suite decision makers to gain alignment. Financial acumen to support clients and leverage Rinnai benefits to their business. Capability working with Distribution accounts supporting the dealer supply chain. Strong ability to develop dealer networks for all verticals. Ability to present key influential data like HERS ratings and other energy efficiency benefits of Rinnai. Skills Understand and manage client needs to foster business alignment. Proven ability to negotiate outcomes with customers. Ability to organize workloads, set priorities, and meet deadlines. Analytical and administrative skills including report writing and business reporting. Technical ability to market to each segment and their plumber/supplier partners. Present and manage marketing campaigns with ROI to clients/contractors. Effective use of Rinnai tools such as CRM, Cobblestone, Project Manager. Abilities Relationship building and teamwork within local and regional teams. Self-motivation, initiative, and achievement orientation. Presentation skills to groups of clients. Strong sales, customer, and management awareness; ability to influence stakeholders. Sound business planning and ability to motivate team members. Ability to present technical products to various group sizes. Adaptability to challenges and timely decision making. Creative conflict resolution for fair outcomes. Travel required: 40% – 75% based on territory coverage. Physical Requirements Occasionally ascending or descending ladders, stairs, and moving between worksites; standing or sitting for prolonged periods; manual handling; communicating clearly; interacting with others to ensure accuracy and quality of work. Benefits Medical, Dental, Vision, and Prescription coverage Flexible Spending Account (FSA) options for Medical and Dependent Care Paid Time Off (PTO), Floating Holidays (FH), Paid Holidays 401(k) Plan with Company Match Company Paid Life Insurance; Voluntary Life Insurance Short- and Long-Term Disability Professional Development; Tuition Reimbursement Annual Incentive Plan (AIP); Referral Bonuses Paid Volunteer Community Service Day Tobacco and Drug-Free Campuses Employee, family, and friend discounts Equal Opportunity Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

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