Sprichst du Deutsch? Do you speak German? Do you love/drink coffee? We are looking for a personable, outgoing Virtual product expert to demonstrate and sell Sage coffee machines and other kitchen appliances virtually to the German market. Whether it is showing how a machine works, answering a question for a customer, demonstrating how to make a perfect coffee or creating a content, in this diverse role you will always have plenty to do. We offer: - 21 hrs contract/3 days per week - £13.85 per hour plus uncapped commission - intensive training - working in professional Sage Studio, near London Bridge station Overall purpose of the role: As a Sage Product Expert, you will be working in a diverse and knowledgeable team of coffee lovers to ensure we deliver exceptional customer service both virtually and in our Sage experience studio for our client Sage Appliances. Your role will focus on demonstrating and selling Sage’s high-quality coffee machines to ensure each customer receives a personalised and memorable experience. You will also contribute to creating engaging content for social media platforms and interacting with our social community, helping to grow brand awareness and foster meaningful customer relationships About Stellar Global Stellar Global is a progressive, inclusive retail experience agency that believes in the power of people. By investing heavily in its staff, Stellar is able to deliver a best-in-class service for physical, virtual or hybrid retail experiences. By providing bespoke, immersive training programs and opportunities to flourish and progress, Stellar Global is committed to creating a culture of community and support while cultivating outstanding retail experience specialists. Key Accountabilities: Drive revenue through exceptional client service in line with company standards Work collaboratively alongside team members Support all Sage Studios operational policies and processes with excellence Support Sage Studios Virtual events and In-Store Experiences, including contributing to content creation for social media such and providing production assistance for TikTok Live events Driving sales by engaging with clients in a welcoming and professional manner to meet targets. Demonstrating extensive product knowledge and a determination to find the right machine and accessories for the client. Creating brand “love” through education about great coffee and providing engaging live demos. Developing and maintaining strong relationships with clients, providing personalised support on how to use their machine. Identifying and progressing new opportunities with clients. Continuously building your product knowledge and keeping updated on any product developments. Embrace the Stellar Values: Own It, Be can Do, Work Smart and Stay Curious You have (Knowledge/experience required) : Must speak German at a (near) native level Able to work at the Sage studio, London Bridge area A proven sales track record A passion for a great cup of coffee A positive and enthusiastic attitude to work Experience using phones and cameras to create content for digital platforms Proficiency in editing recorded content using tools like Adobe Premiere Pro or Final Cut Pro A standard proficiency in IT skills, including keyboard shortcuts, conventional typing and navigating software and websites Self-motivation Excellent communication skills both verbally and textually What do we offer: £13.85 per hour + uncapped commission Part time role - 3 days per week, 21 hrs per week The studio is open Monday- Sunday (8am-8pm) Permanent role ( 3 months probation period) Uncapped commission Full training will be provided

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