Position Overview:

The Warehouse Associate manages daily operations, including receiving, storing, and selecting products for customer orders. Responsibilities include inspecting shipments, maintaining inventory accuracy, processing returns, and ensuring a safe, organized workspace. This role operates material-handling equipment and may assist with deliveries as needed. Basic computer skills are required, with preference for experience in inventory management and equipment operation.

Warehouse Duties: Accurately pulling/picking orders from pick tickets. Quickly and accurately receive, process and stores incoming product shipments. Ensure shipments are inspected and that any damage or shortages are documented. Initiate freight claim procedure when necessary. Check incoming delivery contents against packing list to verify accurate and full delivery. Prepare receiving reports and note any shortages, damages, or overages, and report any discrepancies to supervisors. Verify vendor part number and Johnstone stock number for all incoming products. Determine proper bin number and/or location of incoming products. Stores incoming products in proper location according to bin number or product sequence. Select products from inventory to fill customer orders. Adhere to standards to prepare, pack, scan, and stage products for inter-store transfer and customer pick-up and delivery. Process documentation necessary to ship inter-store transfers and customer orders, including bills of lading, packing lists, small parcel manifests and other necessary documents. Load delivery vehicles. Processes customer returns in accordance with company policy. Verify that warranty paperwork has been properly and neatly filled out. Initiate warranty return process, and stage product in warranty area. Perform periodic cycle counting, maintain accurate records of inventory, and report discrepancies. Ensure safety by maintaining cleanliness and hazard-free environment of warehouse, and report observed unsafe conditions to management. Operates hand trucks, pallet jacks, forklifts, order pickers, and other equipment safely and in accordance with organizational procedures. Monitors equipment and promptly reports any safety or maintenance concerns to supervisors. Comply with safety and protective equipment policies and procedures. Maintains required hazardous materials, forklift, and other internal and external certifications. May drive delivery truck or van to transport items to other stores or customer locations when needed as back-up. Required: Valid REAL ID or passport High School Diploma / GED OR equivalent combination of education and experience. Basic computer skills (e.g., Email programs, Internet browsers). Preferred: Skills in operation of heavy equipment. (e.g., forklift, pallet jack, and order picker) Skills in operations of delivery vehicles (e.g., vans, box trucks up to 26 feet) Experience with computer or barcode driven inventory management systems. Physical Demands and Work Environment: Ability to lift to 75 pounds climb and balance on ladders and equipment; walk, stoop, kneel, crouch and crawl; and reach, push, pull and manipulate. Most work is performed in a warehouse environment without air conditioning, which may include hot and cold temperatures, dust, dirt, and noise.