Overview Company Description: Informa is an international business that connects specialists with knowledge through live and on demand events, digital and data?driven services and academic research. Informa has over 10,000 colleagues across 30 countries and is a member of the UKs FTSE 100. The company recently earned a top placement in Glassdoor's Best Places to Work 2025 UK list. The Global Support function provides expert guidance and hands?on support across the organisation, helping brands serve customers and succeed. This role is based in our New York office. Team Description This role sits within the Talent & Inclusion team, focusing on building an inclusive and diverse environment and championing the Specialist by connecting ideas, knowledge, and people from all backgrounds. The Learning & Development team supports TheCampus@Informa to increase colleague capability at scale and enable learning and growth across Global Support and Informas B2B Divisions. As a key member of the team, you will help shape and deliver a learning experience that is consistent, inclusive, and business?led, contributing to how we grow our people and the business. Job Description The Academy Partner is a pivotal role within TheCampus@Informa, bridging business priorities and impactful learning experiences. The role sits at the intersection of strategy and delivery, ensuring Academies translate business needs into practical, scalable learning solutions that support colleague growth and performance at scale. Working with business leaders, HR, managers, and subject matter experts, Academy Partners identify skill needs, shape learning journeys, and co?create learning content and workshops in a collaborative way. They ensure learning is embedded in the flow of work, designed for real?world application, and aligned to strategic goals, including enhancing performance, building critical skills, and supporting internal mobility. Academy Partners balance stakeholder consulting, programme development, and facilitation support. They lead the rollout and engagement of Academy initiatives, gather feedback, and drive continuous improvement to ensure consistent delivery and measurable impact across divisions. Reporting to the Head of Academy, the role contributes to TheCampus@Informa strategy, enabling business?led, AI?enabled learning that powers career progression and business performance. Key Responsibilities Stakeholder Partnership Build strong relationships with HRBPs, people managers, and business leaders to understand capability and learning needs. Conduct learning needs assessments through interviews, surveys, and performance data; use consultative approaches to explore skill gaps, career goals, and performance pain points. Act as the liaison between the business and the Academy for the assigned skill area. Shape learning pathways and experiences that match identified needs, ensuring programmes are inclusive and practical. Learning Delivery Facilitate 15 hours of live or digital learning sessions monthly, focusing on strategic and specialist areas. Support post?learning follow?ups, action planning, and feedback sessions. Co?lead delivery of cross?functional learning projects (e.g., onboarding, powerful career conversations). Represent your skill area in pan?academy initiatives and partner with Campus Technology & Data Lead to analyse outcomes. Champion the use of Elysia, Informa's internal AI platform, to develop prompt engineering skills and enhance productivity. Continuous Improvement Collect and synthesise feedback from learners and stakeholders. Contribute to content revisions, programme iteration, and strategy refinements. Technology Expertise Serve as experts in our learning technology ecosystem or be trained to do so, including Survey Tools and Learning Management Systems (LMS), to effectively administer key features. Leverage learning technology to enhance program delivery and participant engagement. Enable efficient administration of the learning ecosystem, from developing customised learning plans to generating insightful reports that drive continuous improvement. Qualifications Experience / Qualifications Strong experience in learning & development, HR, or business operations with a focus on capability building. Proven partnering, relationship?building and facilitation skills. Strong consultative and project management skills. Familiarity with learning platforms, virtual facilitation tools, and authoring platforms. Experience using or learning AI tools (prompting, content generation, guidance). Passion for learning, inclusivity, and enabling others. Key Performance Indicators (KPIs) Stakeholder satisfaction NPS: 80+. Learner satisfaction/quality scores target: +85%. Learning adoption target: 15+ hours per colleague per year (captured in PowerBI Dashboard). Facilitation delivery: 15+ hours/month. Number of business?led learning opportunities surfaced and developed. Additional Information We believe great things happen when people connect face?to?face. We work in person with each other or with customers and partners three days a week or more, with flexible options to work from home or remotely when not in offices or events. We are an Equal Opportunities Employer and value inclusion. If you require reasonable adjustments or accommodations for the hiring process or the role, please inform the Talent Acquisition Partner for the role. Details are reviewed in confidence. See how Informa handles your personal data when you apply for a job here. #J-18808-Ljbffr