Serenity Aesthetics & Wellness

As one of the first Medical Spas in San Francisco, Serenity Aesthetics & Wellness has a long-standing tradition of delivering exceptional outcomes to clients. We pride ourselves on creating a warm and welcoming environment for both our clients and our team. We believe that a positive and supportive culture is essential to providing exceptional care and service to our clients. Our team is made up of individuals who share a passion for personalized care and are committed to delivering natural and conservative results while prioritizing education, ethics, and professionalism. We value collaboration, open communication, and mutual respect, and strive to create a workplace where everyone feels valued and supported. Note that Serenity Aesthetics & Wellness has two locations (SF and Burlingame) and this role will be primarily focused on the SF location.

Position Overview:

We are in an exciting stage of growth and are seeking a client-focused, results-driven Aesthetic Sales Consultant to help us elevate our in-clinic experience and build the foundation of our sales team. This is a unique opportunity to join a high-growth clinic while making a direct impact on our patient experience and overall success.

Key Responsibilities:

Sales & Client Experience

• Conduct high-touch pre-treatment consultations with new and existing clients
• Build strong rapport with clients to understand their goals and develop personalized treatment plans
• Educate clients on our full suite of treatments, packages, and skincare offerings
• Cross-sell and upsell relevant services and products to maximize client outcomes and clinic revenue
• Maintain exceptional professionalism and emotional intelligence when discussing pricing, memberships, and long-term care plans
• Follow up post-treatment to ensure satisfaction and support repeat visits

Clinic Operations & Leadership

• Help establish a scalable client consultation and sales process
• Collaborate with clinical staff to ensure seamless handoffs and premium care delivery
• Track and report on key performance indicators (KPIs) such as conversion rates, rebooking, and revenue per consult
• Support training and mentoring of future team members as we build our sales organization

Culture & Collaboration

• Act as an ambassador of the Serenity brandwarm, knowledgeable, and polished
• Foster a culture of positivity, accountability, and continuous improvement

Who You Are:

• 3+ years of experience in a high-end B2C, consultative sales roleideally in aesthetics, beauty, wellness, or luxury retail
• Proven success in meeting or exceeding sales goals in a high-touch, relationship-based environment
• Strong interpersonal skills, high emotional intelligence, and natural consultative selling instincts
• Polished communicator, comfortable guiding clients through complex treatment decisions
• Highly organized and self-motivated, with the ability to thrive in a fast-paced, growing clinic environment
• Tech-savvycomfortable using EMR/CRM systems, Google Workspace, and basic data tools

Preferred:

• Experience in a medical aesthetics or wellness clinic setting
• Familiarity with treatments such as Botox, fillers, lasers, body contouring, and advanced skincare

Why Join Serenity?

• Growth Opportunity: Be part of a growing platform and play a key role in building our in-clinic sales process and team
• Compensation: Competitive base salary with commission and/or performance-based incentives
• Ownership Mentality: Autonomy to shape the client experience and contribute directly to business performance
• Culture: Collaborative, supportive team with high standards and a shared commitment to excellence
• Perks: Complimentary or discounted aesthetic treatments and skincare
• Benefits: Eligible employees enjoy medical, dental, vision, and other benefits, plus paid time off

Additional Information:

• Competitive compensation including salary and commission. On average, Aesthetic Sales Consultant earn $80,000 to $110,000 annually, with top performers significantly exceeding this range. Note that commission is uncapped.
  
• Discounts to products and services offered in the clinic
• Health Insurance
• Full-time position