Assistant Food & Beverage Manager

If you're interested in joining an exceptional team, look no further than Hilton Charlotte Uptown! Hilton Charlotte Uptown is an upscale full-service property featuring 400 state of the art guestrooms and 35,000 ft. of event space in the heart of Uptown Charlotte. At Hilton Charlotte Uptown, team members enjoy a fun and upbeat environment where individual contributions are valued and celebrated! We are currently looking for an experienced hospitality professional to become our Assistant F&B Manager to make an impact with a top performing team!

The Assistant F&B Manager will make an impact in the following areas:

• Interact positively with guests promoting Coastal Kitchen & Bar facilities, Executive Lounge, In-Room Dining and related services
• Ensure quality food & beverage standards working closely with our Director of F&B Outlets & Executive Chef
• Move throughout dining area to visually monitor and take action to ensure food quality and service standards are met for consistency
• Develop and implement sales enhancing measures and exceed guest satisfaction goals
• Support, coach and guide team members in the F&B Outlets operation, assist with weekly scheduling
• Utilize Point of Sales system to properly capture orders and assist team members with Point of Sale system as needed
• Assist the F&B department with following established guidelines, delivering proper sequence of service and creating memorable guest service experiences

The Assistant F&B Manager role requires availability to work both the AM shifts and PM shifts. AM shifts begin at 7am concludes approximately at 3pm and PM shifts begin at 3pm and conclude approximately at 11pm. Weekend availability is required for all F&B team members.

Benefits of this position include:

• GO Hilton Travel Discount Worldwide
• Insurance benefits including: Medical, Dental, Vision, Life Insurance
• Scholarship and Tuition Reimbursement Program
• 401k with company match
• Discounted CATS Passes
• Complimentary meals, parking and much more!

Hilton Charlotte Uptown is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to tracey.milcarek@hiltoncharlotteuptown.com or call 704-331-4311 to let us know the nature of your request.

Preferred Skills:

• Time-Management: Expert
• Decision Making: Expert
• Customer Service: Expert

Preferred Behaviors:

• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Preferred Education:

• Associates or better

Required Experience:

• 1 year: One year of F&B Management experience in full-service restaurant or full-service hotel operation is required

Preferred Licenses & Certifications:

• Food Handler
• ServSafe
• Alcohol Training