OverviewEstablished in 1960, Paradies Lagardere is an Atlanta-based family-owned business operating over 950 stores in 100+ airports throughout the United States and Canada and has been recognized by World Airport Revenue News as the "Best Airport Retailer" for 25 consecutive years. Paradies Lagardere operates in more airports than any other retail concessionaire, with experience in operating both local and national brands including CNBC, PGA TOUR, Brooks Brothers, Brighton Collectibles, Harley Davidson, Pandora, Spanx, etc.The ideal candidate will have retail and sales experience and a desire to join an exciting, energetic and trend-setting airport concessionaire. This role drives the company’s key performance metrics by delivering an exceptional customer store experience through the associates they manage.ResponsibilitiesMotivate team through the company’s vision and core valuesCommunicate clear expectations and hold location teams accountable to achieve brand, performance and behavior standardsLead and inspire a great customer service culture by recognizing and rewardingBuild relationships with peer and upper managementRecruit, hire, develop and retain top sales talent for the stores, including ensuring excellent staffing levelsTrain and continuously develop teamsProvide consistent performance feedbackRecognize performance issues in a timely manner and partner with the General Manager and Regional HR Manager to develop action plansEnsure that all visual directives are executed seamlesslyDirect and execute strategic merchandising to maximize sales and presentation standardsPartner in the location’s execution of all merchandise processing and floor presentation with stockroom/warehouse standardsCollaborate with the General Manager and District Manager/Regional Director to execute the location business planAchieve predetermined financial budgets including payroll containmentDrive brand loyalty through sales leadership, coaching and customer experienceAchieve location shrink goals while maintaining operational standards to secure assetsQualificationsStrong analytical, prioritizing, interpersonal, problem-solving & planning skillsStrong verbal and written communication skillsCollaborative skills and ability to work well within a teamAbility to work in a fast-paced and deadline-oriented environmentAbility to work a flexible schedule, including holidays, nights and weekendsPay Range: $70,000 - $80,000 annuallyAdditional InformationSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Customer ServiceIndustries: Retail and RestaurantsReferrals increase your chances of interviewing at Paradies Lagardère. Get notified about new Assistant General Manager jobs in Denver, CO.
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