Assistant General Manager - Sales Experinec
5 Days Old
- Employee discounts
Position Summary:
The Assistant General Manager (AGM) plays a key leadership role in supporting the General Manager in daily hotel operations, with a strong emphasis on driving revenue through proactive sales strategies. This position is ideal for a hospitality professional with strong operational skills and a passion for sales, guest satisfaction, and team development.
Key Responsibilities:
Operations:
- Support the General Manager in overseeing all hotel departments including front office, housekeeping, food & beverage, and maintenance.
- Ensure consistent delivery of exceptional guest service standards.
- Assist in managing budgets, forecasting, payroll, inventory control, and cost-effective practices.
- Oversee daily hotel operations in the absence of the General Manager.
- Implement standard operating procedures and maintain compliance with health, safety, and brand standards.
Sales & Revenue Generation:
- Actively identify and pursue new business opportunities in corporate, group, and leisure segments.
- Build and maintain relationships with local businesses, travel agencies, and event planners to drive occupancy.
- Assist with setting and achieving sales targets, room revenue goals, and other KPIs.
- Conduct site tours, respond to RFPs, and negotiate contracts for events and group bookings.
- Collaborate with the marketing team to execute promotions and advertising strategies.
- Monitor market trends and competitor activity to identify new revenue opportunities.
Team Leadership & Development:
- Assist in recruiting, training, and mentoring department heads and front-line staff.
- Foster a positive, team-oriented work environment.
- Provide regular feedback, coaching, and performance evaluations.
- Lead by example in delivering outstanding customer service and professionalism.
Qualifications:
- Bachelor's degree in hospitality management, Business, or related field (or equivalent work experience).
- Minimum 3-5 years in hotel management, with at least 1-2 years in a sales-focused or revenue-generating role.
- Proven track record in hotel operations and sales performance.
- Strong knowledge of hotel systems (e.g., PMS, CRM, sales platforms).
- Excellent interpersonal, communication, and leadership skills.
- Ability to work flexible hours, including weekends and holidays.
Preferred Skills:
- Experience in [brand name] hotel operations (e.g., Marriott, Hilton, IHG, etc.).
- Familiarity with local market and corporate accounts.
- Certified Hospitality Supervisor (CHS) or similar certification a plus.
- Location:
- Hampton
- Job Type:
- PartTime