Assistant General Manager, Fargo

Assistant General Manager

7 Days Old

The Mainstay Suites in Fargo is looking for a dynamic experienced individual in hotels that wants a future in the hospitality industry.

ASSISTANT GENERAL MANAGER JOB DUTIES & RESPONSIBILITIES

Deliver outstanding guest service and financial performance
Support the General Manager to ensure staff receives proper training for each position, including safety training and standard operating procedures
Directly oversee Front Office activities
Inspect guests' rooms, public access areas, and outside grounds for cleanliness and appearance
Answer patrons' complaints and resolves problems to maintain Guest Satisfaction
Assist the General Manager with resolving employee issues
Ensure bank deposits are made daily, including weekends and holidays
Audit daily reports and processes monthly reports
Order supplies and equipment as needed and in accordance with company procedures
Maintain excellent communication with all employees
Cover shifts in all departments as needed to ensure coverage
Flexible availability; Weekends required
Complete other duties as assigned by the General Manager

Required Skills and Experience

High school diploma or GED required
A minimum of one year experience in guest service position, such as Front Desk, at a hotel is preferred
Highly energetic and motivated individual
Must have strong leadership skills
Excellent interpersonal and communication skills with strong customer/client focus essential
Self-Starter with ability to work independently and as a team
Strong problem-solving skills
Excellent written communication skills
Ability to work in a fast-paced, high pressure environment
Ability to shift and manage multiple priorities
Results driven focus and ability to work through to completion in a timely manner
Adaptable to change

PAY : DOE

Health, dental and vision insurance benefits.

PTO accrual from day one and 401k

Hotel discounts nationally

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