The Assistant Store Manager at Plunge Performance plays a vital role in the daily operations of our Dana Point location, ensuring a seamless and exceptional client experience. This position also carries significant responsibility for business development, focusing on building relationships within the community, generating leads, and driving revenue growth. This role requires a dynamic individual with strong leadership skills, a passion for wellness, and a proven ability to drive sales and build business partnerships. Responsibilities: Store Operations & Management:

* Oversee daily store operations, including opening and closing procedures, ensuring a clean, organized, and welcoming environment. * Maintain equipment and ensure proper functionality. * Handle client scheduling, payments, and inquiries. * Address client concerns and resolve issues effectively. * Implement and enforce company policies and procedures. * Prepare daily and weekly reports on sales, client activity, and inventory.

Business Development:

* Develop and execute a local business outreach strategy to generate new leads and clients. * Build and maintain relationships with local businesses, gyms, fitness studios, chiropractors, and other relevant organizations. * Identify and pursue partnership opportunities to expand brand awareness and reach. * Organize and participate in community events, workshops, and health fairs to promote Plunge Performance & Recovery. * Manage and track lead generation efforts, analyzing results and adjusting strategies as needed. * Develop and implement promotional campaigns and marketing initiatives. * Track key performance indicators (KPIs) related to business development and sales growth.

Qualifications:

* Proven experience in a customer service or retail management role, preferably in the wellness, fitness, or hospitality industry. * Demonstrated success in sales and business development, with a track record of building relationships and generating leads. * Strong leadership and team management skills. * Excellent communication, interpersonal, and organizational skills. * Ability to multitask and prioritize in a fast-paced environment. * Passion for health, wellness, and recovery. * Proficiency in using POS systems, scheduling software, and Microsoft Office Suite. * Experience with social media marketing is a plus. * Certification in CPR/AED is preferred. * Compensation & Benefits * Performance-based bonuses. * Employee discounts on services and products. * Opportunities for professional development and growth within the company