Assistant Store Manager, Sales Full Time

As an Operations Assistant Manager, you will play a crucial role in providing outstanding service to our consumers on a daily basis. Your responsibilities will include overseeing opening and closing procedures, educating team members about products and promotions, and driving sales targets to achieve company goals. This position offers opportunities for growth alongside talented colleagues and industry partners.

What You'll Do

Deliver outstanding service to our consumers using our C.H.A.R.M service model

Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas, and concerns

Coordinate, delegate, prioritize, and meet store deadlines, ensuring follow-up on daily activities within the building

Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.

Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards

Leads by example and collaborates with Store Management to improve personal key performance indicators through sales-driven techniques

Adhere to Crocs Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

Must be 18 years or older

2 3 years of total retail experience; with a preference for candidates with previous store leadership roles

Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results

Proven communication skills (written and verbal) to store team, operations managers, District Managers & corporate partners

A valid driver's license and clean driving record may be required

Desire to succeed in a high-growth, fast-paced retail environment

Flexibility in work schedule, including availability for nights, weekends, holidays, and extended hours, with regular attendance being essential

Ability to move merchandise with appropriate equipment to and from the backroom and sales floor daily

Ability to place and arrange items on all shelves and racks daily

Ability to climb and descend ladders carrying merchandise daily

Ability to lift 30 pounds or more with assistance daily

Ability to be on your feet for at least 8 hours per shift and to continuously move around all areas of the store daily

Ability to also be required to stand, walk, kneel, or balance for a duration of time daily

Ability to read instructions, reports, and information on a computer/register screens and to key information into computer daily

Nearest Major Market: Manhattan

Nearest Secondary Market: New York City