B2B Customer Success Specialist

New Today

At The Standard Marketing, we believe strong business relationships drive lasting success. Our mission is to help companies achieve their goals by delivering tailored solutions, seamless support, and measurable impact. We're looking for a motivated and relationship-driven B2B Customer Success Specialist to serve as the trusted partner between our clients and new business opportunities. What You'll Do Act as the primary point of contact for a portfolio of business clients, ensuring alignment with their objectives and growth goals Build strategic, long-term relationships that foster client retention, loyalty, and expansion Partner with decision-makers to understand business needs, recommend solutions, and identify upsell or cross-sell opportunities Proactively monitor client accounts to anticipate challenges and deliver value-driven outcomes Collaborate with cross-functional teams to streamline communication and deliver exceptional service Provide insights on industry trends and client feedback to inform business strategy and innovation What You'll Bring Bachelor's degree (preferred) or 1–3 years in account management, client success, or B2B relationship management Strong communication and presentation skills with the ability to engage stakeholders at multiple levels A consultative, solutions-focused approach to problem solving Proven ability to meet performance targets while prioritizing client satisfaction Full-time availability and a passion for developing within the business services space Why Join Us At The Standard Marketing, you'll do more than support accounts — you'll partner with businesses to drive measurable results . We provide the tools, mentorship, and growth pathways to help you advance into leadership roles while making an impact on the clients you serve. If you're ready to grow in a collaborative, business-focused environment where your relationships fuel success, we'd love to connect.
Location:
Overland Park, KS, KS, United States
Job Type:
FullTime

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