Bespoke Sales Specialist
New Today
The Opportunity
ROEN is a fine jewelry house redefining what modern luxury means — through masterful craftsmanship, intuitive design, and deeply personal relationships. We’re seeking a charismatic, driven, and analytical Client Advisor to help lead our San Francisco presence and scale our bespoke engagement ring and fine jewelry business in the Bay Area.
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
This is not a traditional retail sales job. You’ll be building real relationships, advising clients on one of the most meaningful purchases of their lives, and playing a key role in growing ROEN’s presence in San Francisco. You’ll have the tools, team, and mentorship to grow a strong client base — and earn accordingly.
If you’ve thrived in wealth management, real estate, finance, or consulting — and want to bring that same rigor, but with more heart, creativity, and upside — this role is for you.
This is a high-impact, client-facing role with the potential to grow into a Market Director or Regional Sales Lead as ROEN expands.
Our San Francisco opening timeline is anchored to finding the right talent, and our founders will spend dedicated time in the Bay Area to help establish, train, and launch the studio alongside you. This is an opportunity to build something meaningful with us from the ground up.
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Who We Are
Founded in New York by childhood friends, ROEN is a fine jewelry house rooted in craftsmanship, culture, and story. We specialize in bespoke engagement rings and signature fine jewelry pieces that blend high design with master craftsmanship.
Our mission is to make the world of high jewelry more warm, intuitive, and personal — while upholding the highest standards of quality. San Francisco is our first West Coast market, and we’re excited to build a presence that matches the creativity and innovation of the Bay Area.
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Your Role
Sales & Client Advisory
Own client relationships from first inquiry to final delivery — guiding them with clarity, confidence, and care
Translate complex information about diamonds and design into clear, compelling insights
Tailor every interaction to each client’s needs, values, and aesthetic
Close deals and drive referrals through trust, taste, and thoughtful follow-up
Client Experience & Project Management
Manage the full bespoke journey from inquiry to delivery, keeping every milestone on track
Coordinate with NYC production, CAD designers, and master jewelers to ensure timelines stay aligned
Maintain clean CRM updates, trackers, and internal notes to ensure seamless handoffs
Anticipate client needs and serve as the steady, trusted point of contact
Business Development & Local Presence
Help establish ROEN’s reputation in San Francisco — building relationships with local stylists, planners, and tastemakers
Contribute to lead nurturing, client outreach, and conversion strategies
Support local events, activations, and PR efforts to expand ROEN’s visibility on the West Coast
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Who We’re Looking For
You’re smart, charismatic, and highly capable — someone who blends analytical thinking with emotional intelligence. You’re not just looking to sell — you want to build trust, grow a client base, and help anchor ROEN’s West Coast expansion.
You might be a fit if you:
Have 2+ years in a sales or advisory role — whether in luxury (jewelry, fashion, watches), real estate, finance, or consulting
Communicate with clarity, empathy, and conviction
Are deeply organized, self-motivated, and accountable end-to-end
Have a sharp eye for aesthetics and understand the language of taste
Thrive in fast-paced, entrepreneurial environments where your actions drive real impact
Are excited to be the face of ROEN in San Francisco and build something from the ground up
Love solving problems, creating systems, and making things happen
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Compensation & Benefits
• Competitive base salary + uncapped commission
• Healthcare coverage
• Unlimited PTO
• Opportunity to help establish ROEN’s first West Coast market
• Exposure to master jewelers, high jewelry production, and rare stone sourcing
• A close-knit team that values excellence, ownership, and craft
- Location:
- San Francisco, CA
- Job Type:
- FullTime
- Category:
- FMCG