Immediate need for a talented BMC Remedy/Helix Specialist . This is a 12+months contract opportunity with long-term potential and is located in Columbus, OH(Remote) . Please review the job description below and contact me ASAP if you are interested.

Job ID:25-86467

Pay Range: $67 - $68/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

Working within Remedy Data and Configuration tool Working with Helix Digital workplace studio Building Service catalog items including underlying workflows and forms. Working with and building REST API's Building and running SQL Queries with PostgreSQL Supporting ITSM Supporting Incident Management Supporting ITOM Supporting Problem Management Supporting Case Management

Key Requirements and Technology Experience:

Key Skills: BMC Helix/Remedy, Helix Digital Workplace Studio, ITSM, SQL. Proficiency in BMC Helix ITSM for managing assets, incidents, problems, changes, and service requests. Expertise in Helix Digital Workplace Studio for configuring and customizing service requests. Skills in integrating Helix with other systems using Helix Integration Service (Orchestration/BAO) and REST APIs to extend Helix functionalities and enable third-party integrations. Working in a team environment with low direct oversight. Work is shared and aligning to standards is critical. The ability to configure Helix Digital Workplace, including creating forms and workflows. Strong troubleshooting skills to diagnose and resolve issues within the Helix platform. Analytical thinking to evaluate external processes and workflows. Proficiency in SQL queries, particularly with PostgreSQL, for data management and retrieval.

Our client is a leading Insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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