Branch Sales Associate As a Branch Sales Associate, you will provide solutions and easily connect with walk-in customers by using guidance, knowledge, and a winning attitude. You will maximize sales opportunities, create customer loyalty, and exceed customer expectations. Throughout the day, you will need to shift focus from assisting customers to perform a variety of warehouse tasks. You will report to the Branch Manager. You will: Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle Look for ways to maximize sales opportunities and encourage customer loyalty Adapt communication style to differing audiences in email, over phone, or in person Pick, prepare, and stage will call orders/shipping product Prepare customer backorders and put away other stock received Help with merchandising and perform showroom replenishment Perform inventory counts Learn and easily navigate through different computer systems for customer-facing and warehouse activities Perform housekeeping tasks to ensure branch appearance meets Grainger standards Agree to safety guidelines and comply with all process standards including wearing personal protective equipment You have: Flexibility to work any time within branch hours of operation Will safely lift up to 50 pounds unassisted and heavier loads with assistance Learn and operate powered industrial equipment We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment.