Catering Sales & Conference Services Manger Job Overview The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application. Summary of Position The Catering Sales & Conference Services Manger will be responsible for managing multiple clients, events and groups simultaneously to ensure client satisfaction and success in this role. Roles and Responsibilities Job duties include; although are not limited to: Communication skills and a positive attitude are essential. Prime contact with meeting/event stakeholders and ensuring all clients’ needs and expectations are met. Responsible for selling smaller catering only events and servicing groups with rooms only and/or rooms with contributing food and beverage. Responsible for all aspects of the selling and planning process, including, but not limited to the hotel (rooms, meeting space, food, and beverage, AV, etc.), Attendee management and communications, shipping materials, invoicing, and budget management. Ensure that groups/events progress seamlessly by following established procedures, collaborating with colleagues, and ensuring accuracy. Adheres to all Maybourne standards, policies, and procedures. Ensures billing accuracy (always) and conducts bill reviews with the clients prior to processing the final bill (when required). Identifies operational challenges associated with the guests and determines how to best work with colleagues and customers to solve these challenges and/or develop alternative solutions. Uses sound judgment to integrate current trends in group/event management and event design, where applicable. Participates in site inspections and assists with the sales process, as necessary. Maintains collaborative and positive working relationships with all peers and departments. Develop and maintain client relationships by delivering the highest level of customer service. Proactively responds to requests and inquiries from attendees and clients in a timely manner Perform any other job-related duties as assigned. QUALIFICATIONS: Previous 5+ years of experience in an Sales and/or Events Leadership position. Must be organized, detail-oriented, and able to prioritize simultaneous tasks in a fast-paced environment and work effectively and efficiently to support and maintain good relationships with internal departments, clients, and suppliers. Teamwork, Customer Service Focused, Positive Attitude Unparalleled Integrity and Work Ethic Strong communication skills Incredible anticipation skills Ability to assist in conflict/problem solving internally and with suppliers/guests Knowledgeable and proficient in Event Management Software as well Word, Excel, etc. Ability to communicate fluently in English. Ability to multitask and perform efficiently in a fast-paced service environment. Professional appearance and manner PHYSICAL REQUIREMENTS: Ability to be extremely active for long periods of time, including standing, walking, bending, kneeling, stooping, and crouching throughout an entire shift Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. How you Demonstrate your Talent The guests of The Maybourne Beverly Hills are our top priority. We take great pride to ensure that each and every guest has the most memorable experience that is enhanced by going the extra mile through providing the world-class service our hotels are known for. Go the EXTRA mile in our efforts Be RESPECTFUL to our guests and colleagues Deliver service in a CARING fashion Be OUTSTANDING Express your own personality – Create your LEGACY Be your NATURAL SELF – Be genuine and sincere with the guest and colleagues Who you would be working for Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley and The Maybourne Beverly Hills – four of the world's most renowned luxury hotels. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests. A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through. COMPANY BENEFITS: Medical/Dental/Vision Insurance Company matched 401(k) plan Company matched Health Savings Plan Flexible Spending Paid Holidays Paid Time Off

Paid Sick Leave Employee Assistance Program Parking Employee Recognition Programs Colleague meals Colleague Referral Incentive program *The Maybourne Beverly Hills participates in E-Verify.*