Client Sales Assistant (Full Time), Baltimore

Client Sales Assistant (Full Time)

8 Days Old

Dreamcrafters Management, a growing sales and marketing firm in Columbia, MD, is seeking a full-time Client Sales Assistant to support our General Telecommunications Program. In this role, you'll provide essential administrative and client-facing support, helping streamline sales operations, manage order processing, and ensure a smooth customer experience. This is a great opportunity for experienced professionals looking to grow within a fast-paced, results-driven environment.

As a Client Sales Assistant, you'll play a key role in supporting our sales team and ensuring a smooth client experience. In this role, Client Sales Assistants help manage customer inquiries, prepare sales materials, and ensure accurate order processing. You'll receive hands-on training to master our CRM system and gain product knowledge across internet, voice, wireless, and entertainment services. This full-time position is ideal for proactive, detail-oriented individuals who thrive in a support role and want to directly contribute to sales success.Key Responsibilities of the Client Sales Assistant

Act as the primary administrative support for the sales team and account managers, helping ensure efficient day-to-day operations.
Handle client communications directly by responding to inquiries, providing timely updates, managing appointments, and following up to support overall client satisfaction.
Create, format, and customize sales documents such as presentations, proposals, and contracts across various telecom products and services.
Keep client data, sales activity logs, communications, and pipeline updates accurately maintained within the CRM system.
Process and coordinate sales orders with internal teams like operations and finance to support prompt service activation and smooth onboarding.
Research products, pricing, and service options to support the sales process and provide accurate responses to client questions.
Address basic client concerns independently or route complex issues to the appropriate departments to ensure fast and effective resolution.
Monitor and compile sales data, assist in generating reports, and help analyze performance metrics to support sales strategy.
Gain working knowledge of our telecommunications offerings to answer client questions confidently and deliver informed assistance.
Support overall team efficiency through general administrative tasks, enabling sales staff to focus on direct client engagement.

Minimum Qualifications of the Client Sales Assistant

Must have a High School Diploma or GED, be at least 18 years old, and have legal authorization to work in the United States.
Up to two years of experience in administrative support, customer service, office coordination, or related roles requiring strong organization.
Strong written and verbal communication skills, with a professional tone suited for both client-facing and internal interactions.
Exceptional attention to detail with high accuracy in data entry, documentation, and record management.
Skilled in Microsoft Office applications (Word, Excel, PowerPoint, Outlook); experience with CRM platforms like Salesforce or HubSpot is a strong plus.
Excellent time management and organizational abilities, capable of handling multiple priorities and deadlines in a dynamic work setting.
Self-motivated and solution-oriented, with the initiative to identify and address issues proactively.
A dependable team player with a cooperative attitude and strong interpersonal communication skills.

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Location:: Baltimore
Job Type:: FullTime

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