Customer Account Representative

At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description

Position Overview: The Customer Account Representative manages client accounts by maintaining relationships, providing support, and assisting with account growth. This role includes both customer service and sales-oriented responsibilities.

Key Responsibilities:

• Manage and maintain customer accounts and relationships
• Communicate with clients regarding services, promotions, and updates
• Identify opportunities for account growth and upselling
• Resolve customer concerns and ensure satisfaction
• Maintain accurate records of account activity
• Collaborate with sales and marketing teams

Qualifications

• Strong communication and interpersonal skills
• Customer-focused with an interest in sales and account management
• Problem-solving abilities and attention to detail
• Organizational and multitasking skills
• Basic computer proficiency
• Team-oriented mindset

Additional Information

• Competitive salary package ($48,000 $52,000 per year)
• Opportunities for professional growth and career advancement
• Hands-on training and skill development
• Supportive and collaborative work environment
• Stable full-time position with long-term potential