Customer Service Manager - State Farm Agent Team Member
New Today
ROLE DESCRIPTION:
As a Customer Service Manager for Terrence Bailey State Farm Agency, your creativity and strategy promote the continued growth of our agency. While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth.
As an inventive and sales-minded professional with marketing and social media experience, we are eager to incorporate your skillset into our agency. The successful candidate will be an expert at navigating and juggling the numerous requirements of the job; recognizing what to prioritize and how to maximize their time and resources to accomplish those tasks.
RESPONSIBILITIES:
Work with the agent to help manage the website and social media content.
Work with the agent to identify and support local community events.
Work with the agent to establish and meet marketing goals
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
Work with the agent to develop and maintain a digital marketing system to promote the office.
QUALIFICATIONS:
Able to obtain Property and Casualty license
Able to obtain Life and Health license
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Marketing experience preferred
Able to make presentations to potential customers
Proficient in social media, website, and email content generation
Self-motivated
People-oriented
Creative in problem-solving and goal achievement
Excellent in collaborative communication with team members and customers
BENEFITS:
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Health benefits
Profit sharing
Growth potential/Opportunity for advancement within my office
- Location:
- Louisville
