Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ROLE DESCRIPTION:
As a Customer Service Representative with State Farm Insurance - Pam Leonard-Williams Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

As a State Farm Agent with 22 years experience, I have created a culture in my agency where it is not just another job but more like family. The team loves our monthly team building activities and annual retreats. I have prior team members who have become State Farm Agents, I coach and mentor for success.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

As an Agent Team Member, you will receive...

Salary plus commission/bonus
Health/Life benefits
401K
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement in my agency
Monday- Friday 8:30 - 5:00pm
Monthly team building/ Annual team retreats