Benefits:

• Retirement Plan
• Competitive salary
• Paid time off
• Training & development

ROLE DESCRIPTION:
As a Customer Service Representative with Milton Wright State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Connect customers with State Farm claims and follow up with them.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Enjoys working directly with people and has a servant leader focus.
• Pays close attention to details and an active listener.
• Previous customer service experience preferred.
• Embraces coaching and receiving instruction to enhance performance.
• Obtain and maintain required licenses to perform duties of the position.

Flexible work from home options available.