Customer Service Representative - State Farm Agent Team Member

New Yesterday

Job Description

Job Description
Benefits:
  • Licensing paid by agency
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Born and raised in Texas, I attended the University of Texas in Austin and, like many, fell in love with the cityso I never left! After spending nearly a decade working in a longtime State Farm agents office, I opened my own agency in Wells Branch, a community I love for its strong family involvement and spirit.

Our agency is committed to protecting what matters most, from auto and home insurance to life, health, and financial planning. We believe in not only serving our customers but also making a difference in the community through philanthropic work with schools, charity events, and even hosting mud runs!

Team members enjoy competitive compensation, including commission, bonuses, and incentives. We offer health insurance with an HRA, a $50K life benefit, quarterly team-building events, and in-office contests to keep things fun and rewarding.

If you're looking for a career where you can grow, give back, and be part of a supportive team, wed love to have you join us!

COMPENSATION:
  • $40-50k annually
  • Higher earnings available including commissions, bonuses and incentives
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Marijane Billington - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Apply
Location:
Austin
Job Type:
PartTime
Category:
Finance And Insurance

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