Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Us:
Were a dynamic agency that has been in business for nearly three years. While were a young agency, our dedication and hard work have allowed us to stand out. Weve ranked in the top 10 for production over the last two years, and were committed to competing with the best in the area.

Were a close-knit group, small but mighty, consisting of three full-time team members and one part-time member. Collaboration and teamwork are at the heart of everything we do. We offer a supportive and flexible work environment with great perks, and as we continue to grow, were exploring ways to expand our benefits even further.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Dane Cox - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.