Customer Service Sales Representative

New Yesterday

Job Description

Job Description
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Free uniforms

Benefits/Perks
  • Competitive Compensation
  • Career Growth Opportunities
  • Professional Development and Travel Opportunities
Job Summary
We are seeking a Customer Service Sales Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.

Responsibilities
  • Attend in-person customer and client meetings and appointments.
  • Uncover client challenges and opportunities, collect relevant information, and provide solutions.
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Meet personal and team quotas
  • Attend trainings to maintain up-to-date skills and knowledge
Qualifications
  • High school diploma/GED
  • Must have reliable transportation
  • Previous experience as a Customer Service Representative or in a similar role is preferred
  • Comfortable using computers and smart devices
  • Excellent verbal and written communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively

Location:
Pittsburgh
Job Type:
FullTime
Category:
Business

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