Customer Service Specialist - Retail

New Today

Join our dynamic team as a Customer Service Specialist, where you will play a crucial role in enhancing our retail store experience. In this position, you will engage closely with both wholesale and retail customers, addressing their needs and providing exceptional service to ensure maximum satisfaction with Sherwin-Williams products. Your responsibilities will include: Delivering outstanding customer service by assisting clients in person and over the phone. Building strong relationships by understanding customer needs and presenting suitable product recommendations. Ensuring accuracy in processing sales transactions and adhering to company policies. Meeting and exceeding monthly, quarterly, and yearly sales goals. Maintaining work order files, pulling products from inventory, and ensuring the store is well-stocked and visually appealing. Tinting and mixing products according to customer specifications. Assisting with deliveries as needed and maintaining a clean and organized store environment. Staying knowledgeable about product offerings and promoting available options to customers. This role requires you to be at least 18 years old and legally authorized to work in the country without needing sponsorship for a work visa. Applicants must possess a valid, unrestricted driver’s license, and be physically capable of retrieving materials and lifting up to 50 lbs frequently, and up to 70 lbs on occasion. We value diversity and encourage you to apply if you have a high school diploma or GED, preferably with at least one year of experience in retail or customer service. Experience in selling paint and operating tinting equipment is advantageous. Bilingual candidates, especially those who can communicate in Spanish, are also encouraged to apply. Compensation starts at $18.00 per hour, and you will be expected to work at the Anchorage South Store: Store #708231, located at: 401 West International Airport Rd, Suite 1A: Anchorage, AK 99518. Take the first step towards an exciting career with us today!
Location:
Anchorage, AK, United States
Category:
Office And Administrative Support Occupations

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