Development Operations Associate, Boston

Development Operations Associate

8 Days Old

Job Type

Full-time

Description

FLSA Status: Non Exempt

Pay range: Low $21.31 per hour High $23.44 per hour

Schedule: Full time

Monday - Friday 8:00Am -4:00 Pm
Hybrid Remote with a minimum of 3 days on-site per week.
Some weekend work hours are needed for special events, projects, etc.

Job Summary: The Development Operations Associate supports a variety of Development functions including gift processing, gift acknowledgment, updating and maintaining data in Raiser's Edge, as well as providing administrative support for special projects and events for the Development department. In addition, it acts as a first line of contact for general donor inquiries and inquiries and provides stewardship of touchpoints to annual fund donors.

Essential duties / responsibilities:

Processes all gifts delivered to SFH directly.
Maintains accurate gift and donor records in the Raiser's Edge database.
Prepares and mails timely donor acknowledgments (approximately 25,000/year)
Address donor questions via phone and email and forward them to appropriate staff when needed.
Sends weekly gift report to the Development team.
Maintains department calendar
Provides administrative support to the Development Department
Assists with special projects in support of fundraising priorities
Adheres to agency code of conduct
Performs other duties as assigned.

Requirements

Required Skills & Abilities:

Self-directed with the ability to work both independently and as part of a team
Proficiency in Microsoft Office Suite products (Outlook, Word, Excel, PowerPoint)
Ability to calculate figures and amounts such as percentages
Proficiency in English
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills with attention to detail
Strong analytical and problem-solving skill

Education & Experiences:

Associate's degree or higher with one to two years of related experience and/or training, preferred, high school diploma or equivalent required
Familiarity with CRM platforms (ex: Raisers' Edge) a plus
Lived experience of homelessness and/or recovery a plus

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.
Ability to lift up to 10-pounds, as needed
Occasionally standing and moving throughout multi-level buildings.

SFH is an Equal Employment Opportunity Employer committed to a diverse and inclusive workforce where all staff can reach their fullest potential. We welcome everyone who has lived experience of homelessness and/or recovery, and those who have faced historic barriers to competitive employment, in particular Black, Indigenous, and People of Color (BIPOC), and those who are multi-lingual or multi-cultural and members of the LGBTQ+ community. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties.

Apply

Location:: Boston
Job Type:: FullTime

Start a New Search