Overview
Digital Solutions Sales Executive - UX/CX BFSI (US Remote)
at
NTT DATA North America
Location: Dallas, Texas (US-TX), United States (US). Remote work options available in the US.
Job Summary
UX/CX Sales Leads are responsible for promoting our company's services. This critical role identifies and researches potential clients, engages with prospects, describes our services and closes sales. A UX/CX Sales Lead leverages their deep industry knowledge and expertise to understand customer needs and apply consultative selling techniques to lead the definition of solutions and proposals. Our approach is highly collaborative and often requires our UX/CX Sales Lead to orchestrate and execute across an array of client and internal personnel, building deep and lasting relationships along the way.
Job Responsibilities
Leverage deep industry knowledge to build relationships, understand customer needs and provide tailored solutions that drive revenue and customer success.
Engage with prospects and existing clients through consultative selling techniques to uncover pain points and business needs, guiding them to the best possible solutions that align with their objectives.
Work closely with solution team and practice experts to develop customized solutions that address client-specific challenges
Define the client value and relevance of solution for client using industry relevant KPIs.
Develop and maintain a deep understanding of industry trends, challenges and opportunities to provide insightful guidance and strategic advice on the industry for technology, product and business clients.
Build and maintain lasting relationships with clients and partners by understanding focus and needs, and anticipating them in advance
Actively facilitate and collaborate with the General Managers, Client Partners, Consulting Directors and other leaders to grow revenue and expand existing accounts, particularly in finding new buyers
Learn and understand go-to market, key service offerings, sales plays, messages and motions
Identify qualifying and closing new accounts/logos and opportunities in the designated industry areas, with the ability to travel as needed
Manage total sales performance for the industry area, inclusive of pipeline health
Drive/lead coordinated industry marketing efforts in tight partnership with GM, CRO and Marketing
Coordinate/co-lead renewal and expansion SOWs as needed
New logo lead generation through various motions & activities as defined by the company and/or the individual
Ensure CRM is sustained as the single source of truth
Participate and/or lead in account planning, and take ownership of establishing, following up, managing and executing on account, pursuit and close plans
Participate and contribute to weekly, monthly, quarterly, and annual sales and account planning meetings/calls
Build pursuit plan for leads and follow-up to qualify, disqualify, nurture, and ultimately close opportunities
Basic Qualifications
8+ years of experience selling professional, consulting, and /or digital with proven track record of exceeding quota within the BFSI industry
3+ years' experience selling in digital product design, user experience, research, and innovation areas.
2+ years' experience and a strong understanding of PoV of GenAI and AI technologies for the respective industry.
8+ years of experience in a leadership role, utilizing critical thinking, organizational, planning and follow-up skills, with attention to detail and the ability to multi-task.
8+ years of experience engaging with senior executives, partners, and customers with excellent writing and communication skills
Desired Skills
Effectively communicate at all levels of the organization; ability to facilitate problem resolution within all levels of an organization and across organizations
Experience selling outcome-based work with teams vs. staff augmentation
Strong persuasion skills to align client problems with solution offerings
About NTT DATA / Launch by NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
Launch by NTT DATA is a portfolio of services designed to help organizations create provocative digital experiences that drive customer engagement and growth. We combine a human-first philosophy with a product-led mindset to strategize, design, and ship experiences people lovehelping clients move from idea to working software while providing continuous product innovation.
Equal Employment Opportunity
NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. For Pay Transparency information, please click here.
Notes
Referral notices and some job postings may include additional context. This refined description omits non-essential boilerplate and extraneous postings while preserving core responsibilities and qualifications.
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