POSITION SUMMARY:
SKILLS/COMPETENCIES:
Demonstrate a proven track record of success/strong performance in achieving RN or REV targets for both Guestrooms & Meeting Space.
Established a loyal client following/strong reputation of luxury market expertise.
Proven ability to work remote/highly self-motivated and organized.
Excellent communication/presentation skills and engaging personality.
SCOPE AND RANGE:
Carry out the duties and responsibilities of a Director of Group Sales as follows:
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
Provide market leadership in the Group Market segment.
Achieve/exceed RN/REV/Banquets targets established to build loyalty and market share.
Establish aggressive and comprehensive key accounts strategies, develop new and need period business.
Optimizes use of function space and is fully versed in all event space, facilities and capabilities of competitive market.
Partner closely as a senior representative with professional industry organizations such as MPI/PCMA to raise The Pierre’s profile and to make recommendations to the company based on overall trends and current issues.
Maintain an active outside sales call activity and site experience schedule with one-on-one appointments with new clients weekly.
Initiate sales trip activity, which includes new account development and relationship building, while increasing awareness and driving revenues for the hotel.
Ensure timely responses to leads with the expectation that all client inquiries within the US will be responded to within two hours.
Work closely with Sales and Revenue Systems Analyst to ensure timely responses to leads and to ensure group coordination process runs smoothly and efficiently.
Follow budget guidelines and submit expense reports on a timely basis.
Maintain positive working relationships with clients through prompt and informative replies to inquiries, quality lead generation and providing thorough details on qualified accounts.
Develop Territory Analysis Plans to target Top Accounts, Top Target Accounts, Top Geographical areas, Top Industries, etc.
Design rolling 90-day action plans with tactical efforts to meet group budgeted goals and need periods.
Explore strategic partnerships and resources needed for The Pierre to effectively compete and grow lead pipeline.
Grow awareness of The Pierre with key partners such as BCD Meetings, Helms Briscoe, Conference Director, Cvent, Knowland and other third parties.
Assist in developing and executing Group Sales programs/offers aimed at increasing market awareness and room night and revenue objectives.
Prepare and deliver effective and differentiated sales presentations.
Participate in the development and implementation of RSO regional promotional activities as requested.
Review The Pierre’s meetings collateral and website and make recommendations to ensure effectiveness in the meetings market.
Provide ongoing feedback to DOSM on progress made with designated accounts to ensure timely reaction to maximize potentiality for account activity.
Lead efforts to maximize account penetration and expand customer base.
Monitor Group Market trends and provide recommendations, which will allow hotel to maximize average rate and occupancy.
Stay abreast of competitor’s performance and offerings, including Group offers and need period promotions ensuring that The Pierre maintains and increase RevPAR positions. Review Group Shop results, STR , Reader board Services and Hoteligence 360 monthly reports.
Support and comply Delphi best practices.
Represent The Pierre in a manner consistent with TATA Code of Conduct.
Liaise with RSO and ISO and ensure The Pierre is top of mind.