Seasonal Cast Member Disney store and shopDisney are the retail merchandising arms of Disney Parks, Experiences and Products, the business segment of The Walt Disney Company that extends The Walt Disney Company's brands to merchandise. Disney store and shopDisney carry high-quality products and books, including exclusive product lines that support and promote key entertainment initiatives and characters from Disney, Pixar, Star Wars, Marvel and National Geographic. shopDisney.com is the U.S. ecommerce destination for guests of all ages, offering a curated selection of products, global collections and collaborations from Disney and licensees, including trend fashion and accessories, toys, home and collectibles. Disney store and shopDisney offer magical shopping experiences that can only be delivered by Disney, one of the world's largest and most successful entertainment companies. There are currently Disney store locations in North America, Japan, China and Europe, plus online stores www.shopdisney.co.uk, www.shopdisney.de, www.shopdisney.es, www.shopdisney.fr, www.shopdisney.it, and www.disneystore.co.jp. For more information, please follow us at: www.facebook.com/shopDisney, www.instagram.com/shopDisney and www.twitter.com/shopDisney. Responsibilities: The Seasonal Cast Member role is a temporary assignment that will begin in late September and conclude in mid-January. A seasonal position does not guarantee an offer of a permanent position with Disney Store. The Seasonal Cast Member's primary responsibility is to ensure our Guests have "The Best Retail Experience in the World". This is done by engaging and providing Guests with an Entertaining and Magical experience. Supports Disney Store Mission, "Creating Magical Moments for Guests of all Ages" Connects with Guests by asking open-ended questions to assess Guest needs and make appropriate suggestions Contributes to a high energy, fast paced environment that provides Guests with an entertaining, fun and dynamic experience Assists Guests in finding solutions that best meet their needs while leveraging all available resources including Disneystore.com Consistently treats all Guests and Cast Members with respect and contributes to a positive work environment Takes a proactive role in maintaining Disney brand standards in Guest engagement, visual and housekeeping Performs cash wrap and mobile POS duties in an efficient and timely manner while maintaining a high level of Guest Service Participates in the processing of shipment, replenishment of the sales floor, and additional operational tasks based on the needs of the business Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct Promotes and maintains a safe working and shopping environment Retail/Service experience preferred and ability to demonstrate strong Guest-focused engagement on and off the sales floor Demonstrated success working as a member of a team Ability to receive feedback and take action when appropriate Must maintain a professional appearance and meet Disney Store grooming guidelines Basic Qualifications: Available to work a flexible schedule that meets the needs of the business including overnights, evenings, holidays, weekends and call-in shifts (if permitted) Must be available a minimum of two (2) shifts Monday through Friday and have weekend availability that meets the needs of the Store's business Job may require lifting boxes that weigh up to 45 lbs. and climbing a ladder Must be able to submit verification of legal right to work in the United States Must be at least 18 years of age Preferred Qualifications: Previous experience in specialty retail or service industry Required Education: High School Diploma or equivalent The pay rate for this role in Seattle Premium Outlets is $16.66 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits Job ID: 1305960BR Location: Tulalip, Washington Job Posting Company: Disney Store The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.