A Role with Benefits, Backing, and Room to Rise
Vert Environmental in Fullerton is growing and looking for a dependable, detail-driven Dispatcher to join our team. If you have experience in customer service, coordination, or sales support—and enjoy staying organized while supporting a busy field team—this could be a great next step.
In this key role, you’ll manage scheduling for our technicians as they perform environmental assessments at residential and commercial properties. You’ll also track sample data, communicate with clients, and help ensure daily operations run smoothly across the board.
This position is a great fit for someone who enjoys logistics, thrives in a fast-paced setting, and wants to grow within a supportive, team-oriented environment.
If you're proactive, tech-comfortable, and ready to make an impact, we’d love to hear from you.
Benefits:
Medical, Dental, and Vision insurance
Paid vacation and sick leave
401(k) retirement plan
Exclusive discounts on travel, wellness, fitness, and entertainment
Supportive culture with leadership that values your growth
Opportunities to advance as the company expands
Join a company that invests in its people and takes pride in doing things the right way. Apply today and grow with us at Vert.
Compensation: $52,000 - $56,000 + benefits
Responsibilities: Help with dispatching techs to locations
Give bids and quotes to customers
Communicate to all necessary parties involved
Support the team managing all aspects and employees of the Field Service Technicians for their Territories
Attend weekly report meetings with the Company Vice President
Your responsibilities may include working outside normal business hours from time to time
Prepare and implement Standard Operating Procedures (SOPs).
Onboard and assist in training new field employees in the dispatch team
Accountable for weekly Training
Assist in Performance Reviews by disseminating worksheets to all techs and scheduling each tech’s performance review
Flag resource issues to management as they arise
Handle and bring to resolution any complaints related to field technician performance or practices by working with the management team
Act as an emergency field services technician replacement in cases where a technician is unavailable to complete a job
Manage the company's relationship with environmental testing laboratories
Accountable for tech vehicles, making sure they are clean, organized, fully equipped, and maintained
Manage and maintain inventory on all fleet vehicles and field equipment
Manage and maintain all inventory for field supplies and sampling media
Inventory, keep track of, and keep charged all backup and office-based Field Tech Equipment
Point of contact for cell phone, laptop, or other equipment issues and/or challenges, as well as IT issues
Create and save a weekly field tech agenda
Coordinate car accidents; collect documentation from car accidents, process car repairs, and insurance documentation, and reduce the amount of business disruption with the coordination of a rental or shuffling of cars between technicians
Work with the Field Operations Manager to develop and document Field Evaluations for the various testing we provide
Attend weekly meetings with the Field Operations Department
Team player
Good communication
Qualifications: Skills:
Proficient in Microsoft Word, Excel, PowerPoint, and Adobe
Become proficient in company databases, project management systems, and third-party software applications in use by the company
Strong team and people skills are essential for this high-pressure position
The ability to handle a constantly changing work environment and allocate resources accordingly is critical to the success of this position
Strong motivational and best-business-practice skills are essential
The ability to represent the company in a professional manner to clients, environmental testing laboratories, and trade groups is essential
The ability to act as a team player within the company management group is essential
Qualifications:
An Associate's degree or equivalent is required; a Bachelor's degree is preferred
Previous experience within the environmental testing industry is preferred
Current Cal OSHA/AHERA certification as a Certified Building Inspector, Certified Contract Supervisor, Certification as a Lead Sampling Technician, and Certification as a Site Surveillance Technician through the State of California
Good communication
Dispatching experience required
Working Rights in the USA
Lives within daily driving distance of the office
About Company
VERT Environmental @ Fullerton is a full-service environmental testing and consulting company servicing Southern California. We offer growth and long-term opportunities for careers with benefits in a bulletproof industry with an energized team that thrives off the fast-paced environment the industry requires.
Our Vision:
A company that employees are proud of and competitors aspire to be.
Our Mission:
Empower every person in our organization to achieve more.
Whether you are new or seasoned in the environmental industry, we are excited to partner with people who want to succeed and grow.