AO Globe Life is a company that works with all major members of labor unions, credit unions, associations, and their families across the US and provides them with their permanent benefits. We are dedicated to protecting every child and serving all working families, and we are looking for motivated people to become part of our expanding workforce.

We are seeking entry-level benefits specialists who will be responsible for educating clients about their permanent benefits, answering questions, and ensuring they clearly understand what is available to them through labor unions, credit unions, and/or associations. The ideal candidate is proactive, dependable, and enjoys helping others.

Key Responsibilities:

• Conduct virtual benefit explanations using Zoom and other platforms
• Clarify benefits information and answer client questions in detail
• Document all client interactions to ensure compliance with standards
• Collaborate with team members to improve client experience
• Follow up with clients to confirm satisfaction and provide additional support

Requirements:

• Must be eligible to work in the United States

• Minimum of a high school diploma or GED

• Prior customer service, tutoring, or client support experience is an asset
• Strong verbal communication skills with patience and empathy
• Proficiency in using Zoom and digital tools for communication
• Comfortable speaking over the phone

Preferred Qualifications:

• Organized, detail-oriented, and dependable

• Enjoys educating and guiding clients in a professional manner

• Able to manage time effectively in a remote or hybrid environment

• A growth mindset with eagerness to learn new skills

Why Join Us?

• Full benefit package including Dental, Drug plan, Travel insurance, and death benefit.
• We believe in creating a positive and inclusive environment where each team member feels valuable and empowered to succeed.
• Incentive trips 4 times each year, performance-based bonuses, flexible schedule, and work remotely from anywhere.
• We provide in-depth training to provide personal growth as well as career growth at a fast pace.

How to Apply: Please submit a resume along with this job. We look forward to hearing from you!

Hiring Manager: Vanessa Priori

Have questions? Please email me at vanessapriori@aoglobelife.com