Entry Level Sales Support Specialist
8 Days Old
As an Entry Level Sales Support Specialist, you will be responsible for engaging with customers, promoting our client's products, and helping drive sales on a day to day basis. If you're outgoing, reliable, and ready to join a supportive team, this could be the perfect role for you.Key Responsibilities of the Entry Level Sales Support Specialist
- Serve as a representative for Verizon, proactively engaging with prospective customers in designated residential areas.
- Deliver persuasive and informative presentations that clearly articulate the benefits, value, and unique selling propositions of Verizon services to secure customer interest and commitment.
- Maintain up to date knowledge of Verizon's full residential product portfolio, including wireless, internet, and TV services, along with current promotions and competitive advantages.
- Conduct thorough needs assessments to understand individual customer communication and entertainment requirements, then skillfully recommend tailored Verizon solutions.
- Effectively address customer questions, concerns, and objections with confidence and accuracy, employing strong negotiation skills to successfully close sales.
- Guide customers smoothly through the entire sales and activation process, ensuring accurate completion of applications, contracts, and service enrollments.
- Consistently meet or exceed individual sales targets and key performance indicators (KPIs) for new customer acquisitions and overall revenue contribution.
- Maintain meticulous and confidential records of all direct customer interactions and sales activities within CRM systems.
- Actively participate in ongoing training sessions, product updates, and coaching to continuously enhance sales techniques and maintain expertise on Verizon offerings.
- Must possess a High School Diploma or GED, be 18+ years old, and legally authorized to work in the U.S.
- Up to two years of relevant experience in direct sales, retail sales, customer service, or other direct customer-facing roles. (Entry-level candidates with strong potential and a desire to learn are highly encouraged to apply!)
- Strong verbal communication and interpersonal skills with the ability to establish rapport and articulate information clearly and persuasively.
- Proven active listening abilities and an empathetic approach to accurately assess and resolve customer needs.
- Demonstrated ability to problem-solve effectively and think critically in dynamic sales scenarios.
- Maintains professionalism, patience, and composure in high-pressure or challenging situations.
- Exhibits a proactive, customer-first attitude with a strong focus on driving satisfaction and achieving sales goals.
- Detail-oriented and organized with competence in basic computer use and eagerness to learn CRM platforms.
- Location:
- Braintree