Event Sales Associate

The Henry Ford is a nonprofit organization, an internationally recognized cultural destination, and a one-of-a-kind workplace. The Henry Ford provides unique educational experiences based on authentic objects, stories, and lives from America's traditions of ingenuity, resourcefulness and innovation. Our purpose is to inspire people to learn from these traditions to help shape a better future. Our team is inspired daily by one another as well as the authentic stories of innovation that we share across our four venues. We want you to be part of this legacy and take it forward and that aligns with our core values of being Curious, Authentic, and Passionate. The event sales team are accepting Event Sales Associate applications. In this part-time role, you would be responsible for assisting with sales activities in a fast-paced, client-oriented environment. We will rely on you to welcome clients through phone and email inquiries. Additionally, you will support the overall operational and service needs of the team through creating files and diagrams, producing internal and external event orders, and managing other duties. Essential Responsibilities include:

• Ensuring client satisfaction first and foremost with attentiveness and consistent communication.
• Effectively utilizing Infor/CRM as the main tool for managing client information and to support the creation and updating of event orders.
• Understanding yields for both Professional and Social Markets.
• Working with clients to evaluate best options that work within their budget, while meeting minimum yield requirements set by The Henry Ford.
• Supporting managers with administrative tasks which include correspondence, distributing information, processing deposit requests and receipts, and generating reports.
• Providing client site tours as assigned and maintaining tour schedule.
• Responsible for opening and closing offices, maintaining sales tools and hospitality items, and keeping the team informed of status updates.
• Responsible for taking and distributing team meeting minutes.
• Performing other duties as assigned.

Your Qualifications include:

• High school diploma or GED
• 2 years of administrative experience
• Valid Drivers License
• Proficiency in Outlook, Word, and database software
• Flexible availability, including two Saturdays/month

Please note that this job description is subject to modifications at any time to meet the evolving requirements of our institution. Respect, inclusion, and opportunity for people of all backgrounds will attract the best ideas to THF and help us shape a more vibrant future. By honoring and celebrating peoples diversity, THF can bring new creativity, effectiveness, and leadership to our work and community. Achieving diversity, equity, inclusion, and accessibility is a continuous process, which, we believe, will contribute to a sustainable and inclusive world. Therefore, we strongly encourage applications from individuals who identify with or belong to marginalized communities. It is the policy of The Henry Ford to prohibit discrimination in any employment, donor or volunteering opportunity including but not limited to based on race, color, sex, sexual orientation, gender, gender identity/expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability or any other such characteristic protected by federal, state or local law. This Policy applies to all of our employees, donors and volunteers to ensure that they are treated without discrimination.